Arbors of Brookdale
1373 Ivy Lane, Naperville, Illinois 60563
About the Business
Arbors of Brookdale is a senior living community located at 1373 Ivy Lane in Naperville, Illinois. Our facility offers a warm and welcoming environment for seniors looking for assisted living and memory care services. Our dedicated staff provides personalized care and support to help residents maintain their independence and quality of life. With beautiful surroundings and a range of amenities, including spacious living quarters, delicious meals, and engaging activities, Arbors of Brookdale is the perfect place for seniors to call home. Come visit us and see why we are a trusted choice for senior living in Naperville.
Photos
Contacts
1373 Ivy Ln, Naperville, IL 60563, United States
Opening hours
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
12:00 - 17:00
Reviews
"Edit: 1309 Ivy Ln-definitely was a resident...and the attached videos are all from that unit. You’ll probably see lots of positive reviews after this one…they offer gift cards for the current residents to do so. Lived here 5 years…had two raccoons fighting in my attic and even going down inside the internal walls at 2 am. Lasted an hour-See video for a brief introduction. Had thousands of bees living in my poorly constructed balcony. Common in many units. See video Had families of skunks living below our unit-common in many units. See video Police were called to my building and the building next door about 5 times in December 2023. Google 1300 Ivy Ln Police reports. I never once asked for compensation or reduced rent. Last 12 months…paid $300 a month extra for the priviledge of living month to month. 10-15% rent increases almost every year. Move out, and after 5 years they want to charge me $300 for a 7 year old stove. Sure, the stove looks bad. We used it almost every day, 2-3 times a day, for 5 years. That’s roughly 4,000-5,000 times. It’s a 7 year old $700 stove. That’s normal wear and tear…even if you need to replace that stove. That’s called being a landlord. For reference, this complex was bought in 2016 for $60 million. It's probably worth $100 million today and they are nickling and diming the tenants left and right. Read the other reviews. Bob and the maintenance staff are great"
"The process of moving and relocating to a different State can often be accompanied by significant stress and various challenges. A lot of that was alleviated for me and I would like to express my gratitude to Savannah. Her unwavering professionalism, kindness, and exceptional communication skills greatly facilitated my transition to the community. Savannah consistently provided prompt and thorough responses to all of my inquiries, demonstrating a proactive approach without any hesitation. Even after relocating and living here, I greatly appreciate how dedicated she is and the continued consistency of her support. The neighborhood displays a remarkable aesthetic appeal. I was impressed by my apartment, especially after never seeing it prior to moving. I really enjoy the current environment I find myself in. I have no complaints regarding my current living experience, and I highly recommend others to consider exploring this location as a potential place to reside."
"I am very grateful for The Arbors' office staff patience, friendliness and responsiveness with my move-in process 2 weeks ago (particularly worked with Savannah, but Molly and Priscilla also great). They actually worked with me weekly prior to the move because my house Closing date changed several times and they relieved a lot of my worry about the timing. They genuinely showed care and empathy with my stress level. I have a short list for Maintenance and I have the same confidence they'll be just as responsive. Love the pool and hot tub!!! Great perks."
"Moving from out of state was challenging due to the area's poorly rated rentals. I ended up at Arbors of Brookdale due to their high ratings. Savannah, the leasing agent, went above and beyond to make our relocation comfortable. Our cozy loft and friendly neighbors are great, and the location is convenient. The only issues were the uncleaned rugs, which I cleaned myself, and the small refrigerator. Overall, the office staff and maintenance crew are professional and approachable. It's a good option for those transitioning to a home."
"I moved here 2 months ago. I cant thank enough the whole staff leasing office and maintenance team is so amazing. I never felt unheard. They care about small details and minor issues as well. The maintenance team shows up on time. It is the cleanest apartments in Naperville. I am so happy i chose this place. The rooms and living space is spacious and lots of space for storage as well which is cherry on the cake. I just love this place."
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