Fox Run Apartments
145 Walnut Drive, St. Charles, Illinois, United States
About the Fox Run Apartments
Fox Run Apartments is a premier real estate agency located at 145 Walnut Drive in St. Charles, Illinois. Offering luxurious and modern living spaces, Fox Run Apartments is the perfect place to call home. With a variety of floor plans to choose from, residents can enjoy spacious layouts, high-end finishes, and top-of-the-line amenities. Situated in a beautiful and peaceful neighborhood, Fox Run Apartments provides a tranquil setting while still being conveniently located near shopping, dining, and entertainment options. Experience upscale living at its finest at Fox Run Apartments.
Photos of Fox Run Apartments
145 Walnut Dr, St. Charles, IL 60174, United States
Opening hours of Fox Run Apartments
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
08:30 - 17:30
Sunday:
Day off
Reviews of Fox Run Apartments
"I could write an extremely lengthy review about all the issues this place has but felt my deep need to state one simple thing. Please do not live here if you have children. It is not safe. There is a list of issues that the complex has beyond just being old. I moved in and lived there for two years. Year one was okay, but after everything that has happened I realized it was no longer safe for my family. It's not worth what they are charging. To whoever reads this I wish you luck on your apartment search and that hopefully something wonderful come your way. This isn't it."
"My husband and I have lived here for years NEVER had an issue with any management staff until recently. Brian the head manager and his receptionist have a complete disregard for any building issues and show no compassion for the tenants experiencing issues. You are not greeted when you walk into the office not even a smile, Brian does not want to build a relationship with any of the tenants, he is your typical corporate manager. The building hallways are proof of the water issues, my husband and I always take care of issues in our apt because maintenance uses YouTube to “fix” things. Recently the buildings have gotten roaches, mice and squirrels in the walls. The laundry rooms, if there is any type of issue with the washers, dryers or laundry card fulfillment machine (which is not inside the buildings but on the main office building) the office staff will flat out tell you the laundry room is not their problem. Fox Run does not own the machines, they will tell the tenants to call the company that owns the washer and dryers to resolve any problems. You will never get back your time or money that was wasted on the machines. If the fulfillment machine is down a tenant is responsible for calling, again there is no acknowledgement of the inconvenience this has caused. Lastly, today 11/31/23 at 4:10pm I went to the office to get a package after being notified it was delivered. Well the office closes at 4:00pm, the receptionist was sitting at her desk and had the door locked so the package room was not excess-able. Packages are being stolen out of the package room, I will be lucky if my package is there come Monday after I get out of work. Before this management company took over the office staff greeted you and personally got to know you. The office was only locked when the staff was not there. It is very sad to see how the office personal can completely ruin an apartment complex."
"If i could rate this place 0 stars i would. For starters, Brian in the office is extremely rude and has ZERO disregard for any issues you have in this place. I moved from a 1 bedroom loft, to a 2 bedroom loft with no final walk through, unit was never cleaned, there were people IN MY UNIT WHEN I WALKED IN ON MY OWN, nails sticking out of the carpet under the railing upstairs. The buildings were recently renovated but the company did it as cheap as possible to where my microwave had to be forced shut because it was hitting the cabinet, bathroom upstairs sink leaked all over the cabinet upstairs i had to get a bucket to catch all of it. THAN i realized upstairs in the loft was active mold growing on the ceiling. (building B). SO i moved to another building. As i was moving out i literally watched maintenance take paint and paint right over the mold. Fast forward to now A building 2 bedroom loft.. A tenant above me had enough of this place and purposely clogged all her sinks and tub and flooded her unit which in return flooded my two level apartment. With that flood came massive water pockets in my walls which released MORE MOLD into the air so bad it inflamed my lungs and got both of my dogs sick as well as my boyfriend. Brian could care less about it and literally brushed us off. So i broke my lease and moved out and they are still trying to hit me with all sorts of charges because i moved out even after having my unit professionally cleaned the day i moved out to make sure it was spotless. DO NOT MOVE HERE. There is two tenants who are sexual harassers who have attacked more than one woman in the parking lot, cops here on a nightly basis, was home when one building literally got shot up and people died, had many packages including a $399 cabinet set i bought stolen out of the mailroom because there are no cameras, graffiti problem a year back, and soooooo much more. This management is the biggest joke. And their head of corporate is just as bad as she literally hid from me when i came in one day to complain about the mold. I do customer service as a career and these people are definitely in the wrong career here. They suck. ANYONE WITH KIDS OR WITHOUT KIDS STAY FAR AWAY FROM HERE!!!!! Shout out to Tyler for being the only person to ever care about the tenants and their horrible experiences and the last manager they fired for being too close to the tenants and actually caring. Shows exactly the type of management this is."
"When I came here to view the property, it was very clean and well kept. However, I've noticed the last month, the property upkeep is going down hill. We pay a monthly fee for trash pickup, and the trash has not been picked up/empty by the Lakeshore Waste Management in 2 months. Garbage is running over near building C which is the closest to the office. That's unacceptable, pretty soon we will have rodents running around such as raccoon, rats, whatever if the management office don't do their job and advocate for the residents by requesting for the trash to be empty properly. Also, water leaks nonstop from the ceiling in building C, management is aware but is not doing anything to fix the problem. As soon as you get off the elevator you will be greeted to a puddle of water, it's just a matter of time when someone falls. It's a big JOKE to even call the emergency line, to report any issue like water leaking from the ceiling because the maintenance and office staff ignore the calls/work orders. The former office staff Michelle showed more concern for the residents and upkeep of the property. Now, that Michelle has quit, the staff in the office don't care. Rent is too expensive for this property for the dumpsters to be running over, hallways aren't clean or mopped daily, no cleaning crew on site. Management needs to take to Lakeshore Waste Office and request for the Garbage truck driver to get out of his truck and open up the lids on trash can. I'm embarrassed to have people come over and the first thing you see is the nasty garbage, then broken glass door, then water dripping from the ceiling. Don't waste your money or your time coming to view this property Fox Run Apartments because it's not worth the money."
"I am an RN, I work nights. I pay $1800 a month to live here. My ceiling leaks non stop, I'm literally spraying black mold with bleach before bed. Police are here nightly. Laundry is a nightmare. My toilets back up with leaves and dirt. Not a good idea for families. Lights out at noon, no working Laundry facilities. The response to this review you see is just to save face. Workers were supposed the be here today, 7/31, never arrived. I covering black mold with plastic and duct tape."
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