Oak Lawn VA Clinic

"Awful. Can't get a hold of Oak Lawn clinic. I call the hines number to get conneced to oak lawn and they never pick up"

"On 12-04-2023 I arrived at the Oak Lawn VA for my appointment scheduled for 8:10 am and was checked in. After sitting for awhile I noticed I was being passed over out of sequence. I inquired why that was so (a few times) and was told the last time I asked I was told, there was no appointment for me, after sitting for over an 1-1/2 hours, no one said anything. What happened was not professional nor courteous to say the least. Also this is not the first time this has happened at the Oak Lawn Clinic. I know nothing will be done about it. FYI."

"They’re amazing, I couldn’t ask for a more helpful group, particularly, Nurse Emily and Doctor Salazar , thank you both."

"I just moved to the south suburbs and switched from Hoffman Estates Clinic (Hines VA) to the Chicago Heights Clinic (Jesse Brown VA) just TWO months ago. Long story short I have never had issues with the Hines VA network for merely 27 years, however for a lack of better words I DO NOT suggest any clinic affiliated with Jessie Brown VA. As a result I switched to the Oaklawn VA Clinic and met my new doctor today. Both my doctor and nurse gave me the care thar I have enjoyed over the last 27 years from the Hines Network!"

"The care is good, as is the doctors and nursing staff. However the front desk always treats me with an attitude. I say hello, good morning how are you. I'm responded to by where is your Id. She didn't even bother to look up from her computer to greet me. Only one time out of the dozen times here have I been treated like a human being. This is only the reception desk that treats me like this."