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Ascension Health Medical Group Primary Care Palatine
231 East Northwest Highway, Palatine, Illinois, United States
About the Ascension Health Medical Group Primary Care Palatine
Ascension Health Medical Group Primary Care Palatine is a reputable healthcare institution located at 231 East Northwest Highway in Palatine, Illinois. The facility specializes in primary care services and is staffed by a team of dedicated doctors and health professionals who are committed to providing high-quality medical care to patients. Whether you need a routine check-up, treatment for an illness, or ongoing management of a chronic condition, Ascension Health Medical Group Primary Care Palatine is equipped to meet your healthcare needs. With a focus on patient-centered care and a convenient location, this institution is a trusted choice for individuals seeking comprehensive medical services in the Palatine area.
Photos of Ascension Health Medical Group Primary Care Palatine
231 E Northwest Hwy, Palatine, IL 60067, United States
Opening hours of Ascension Health Medical Group Primary Care Palatine
Monday:
07:30 - 19:00
Tuesday:
08:00 - 18:00
Wednesday:
07:30 - 19:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
08:00 - 12:00
Sunday:
Day off
Reviews of Ascension Health Medical Group Primary Care Palatine
"My first time here was a positive experience. Everyone was kind and helpful. The wait time in the patient room for the provider to return with test results was a little long but overall no complaints"
"I love my doctor. Dr. galizia (i hope I got the name right.) She is amazing. And a total sweetheart. She Cares so much about her patients. And makes sure she listens to all your concerns and complaints and fast about making sure you are comfortable and in the right path to recovering and bettering your health. 20 million star rate for her."
"My daughter has been going to this office since 2017 we had a good relationship with the doctor & staff. However, the office has gone through changes with staff & the quality of how the front desk staff interacts with the patient has a lot to be said. If you currently are a patient at this office pick another office for care. My daughter had an annual physical scheduled (2/2/2024) & was turned away by the staff advising she needed to wait a full 12months from the last physical or she could self pay. Our insurance changed which I provided the updated info in advance of her appointment. When I tried to confirm this with the staff & see about having her come back later in the afternoon, the representative was more concerned that I was raising my voice & being disrespectful to her. She advised she could no longer help me & put me on hold. I believe she was trying to transfer me to another rep or put me in the office manager’s voicemail I’m not sure after 5minutes of being on hold the call disconnected. I realize working in the health care industry is a challenge & I applaud anyone who works in the field from doctor to records clerk. Giving common courtesy these days seems a lot to ask for. I would call the office back & ask for office manager if I thought it would make a difference but attitude reflects leadership. we will be switching to Northwestern Network or Loyola Network"
"I had a physical and the appointment was fine. I had the doctor write a referral order for a specialist. When I called the number for the specialist they had moved to another medical group and I needed to get the referral order changed. Person that does this was not in on Thursday but would be back Friday. Called Friday and person was again not in but would be in on Monday. My appointment is on Monday. What happens if the person who can change the referral does not come in on Monday. Basic office tasks should be able to be performed on week days during business hours. Why this can’t be done is concerning. So the doctor is fine the office administration rates zero stars."
"We have been going here for a few years now and have always had great experiences. We saw nurse practitioner Dan yesterday at the palatine office for the first time and he was absolutely fantastic. My wife and I both got in the car and talked about how lovely he was to deal with and just how much we enjoyed working with him. He was incredibly thorough and had the best bedside manner. A genuinely great experience and he was so sweet. Thanks again Dan!"
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