Elk Grove Veterinary Specialty & Emergency 1050 Bonaventure Drive, Elk Grove Village, IL 60007

"Brought our Siamese in due to him being lethargic, shaking on several occasions and drinking excessive amounts of water. The staff and Dr Jenny Herbert are AMAZING. Super professional from our 1st phone call and throughout the visit. Kudos to her explaining the tests, results and treatment. Bill the cat is our family and deciding to come here has made a stressful situation way less stressful."

"My dog suffered a bite injury from another dog and my vet suggested this location for treatment. I entered the lobby and was told immediately that they were full and not able to see us. I was confused as there were no other cars in the parking lot and no one in the waiting room. I pleaded asking if my dog could be seen here as she was actively bleeding and was told no, they were full and I should have called. I can certainly understand if we needed to be triaged and if we may have had to wait, but the dismissive interaction with the front desk was extremely disappointing. If we truly could not have been seen, I would have appreciated a little compassion and assistance to help call another local vet to ensure my dog could get the treatment she needed. The front desk staff just watched as I struggled to get the bleeding under control and get my dog back in the car. Definitely not the compassion one would expect at a veterinarian, let alone an Animal ER."

"I brought my sickly 16 year-old dog into the emergency hospital this past Saturday. My family and I knew that it was not good and most likely our Zoe would need to be put to sleep. Dr. Trujillo was honest with us confirmed what we already knew. It was such a difficult experience, but I cannot tell you how kind, compassionate, and thoughtful Dr Trujillo was. She was so gentle with my Zoe and I cannot begin to tell you how grateful I am, that Zoe’s last moments were with a doctor who truly cared. People don’t understand how much of a difference is makes to have compassion and empathy. Dr. Trujillo and the entire staff were exceptional. I hope I never have an emergency with another pet again but if I do, I know exactly where to bring them. Thank you to everyone at Elk Grove Animal Hospital."

"My furry baby was rushed into the hospital due to unusual behaviour. He was seen immediately upon arrival. The staff came out with a stretcher. Unfortunately, I had to let my furry baby go because he was in so much pain and surgery was not an option. The staff was extremely sympathetic with my experience and was very professional with communication. I wanted to thank everyone including Dr. Mandm and the front dest lady that I didn’t get the chance to get her name. I received a condolence card one day after I picked up my baby’s ash. I am very touched with the warm messages from everyone at Elk Grove Veterinary Specialty and emergency. Thank you again for what you have done."