Best Practices Inpatient Care

"This group of doctors are considered as your Primary Care doctor during your hospital stay. They have good and bad doctors. Meaning some care about your health and others are all about the money. Dr. Rahika Chaturvedi Huliyar is one of the doctors who don't care about your health. She visit my room and I was in the bathroom, she asked if she could talk to me while I was in the bathroom, She never asked if I was okay or if I need any assistance. She insisted on talking to me through the bathroom door. If you are my PCP you are suppose to see me and check my lungs, heart and legs beacuse I am a heart patient on the Cardiac floor. When she came back to see me, she stood by the door barely coming in the room like I was a disease. The other doctors from this group did check my heart beat, lungs, legs and talked to me about my health. Also my insurance paid Best Practice Inpatient Care and they still continue to send me a bill. I have called their office several times and no one have called me back. I spoke to the hospital and requested not to see this group of doctors when and if I am ever admitted in the hospital again. Please beware of this doctor and the Best Practices Inpatient Care. LTD."

"This is a service that will bill you for doctors that you've never seen, who have never visited you, and have never submitted a bill to your insurance company. In other words it is a fraudulent business that my insurance provider has instructed me to NEVER send them any money. In Illinois they are forbidden to charge any more $$ than your in network doctors charge. This is a scam operation that threatens with a collection company (illegal) to collect monies that is operating on the hope that an uninformed patient will send them money. Besides Illinois, there are many other states with similar legislation that forbid these scammers from extracting monies from vulnerable patients."

"My poor rating for this company is not a bash to any of their doctors. Their doctors are there at a time of need. Now, when we get to billing department. So while the billing goes thru insurance and such, it adds a few days and they send their final notice. We have all been there once or twice. But these guys decided to add "your failure to pay deductibles and coinsurance may cause interruption to your insurance" Wait, so you are going to cancel and interrupt my paid for insurance. Have you ever heard of the illinois patient best care.??? Then when I call to complain, they asked me if I wanted their lawyers number. Game on lady"

"Extremely poor communication skills. I was given a medication that I had on my pre-op history and physical not to give me, it's used by me for sleep and 100mg will put me out for 8 hours so they have me 300mg every 8 hours and I stopped breathing while sleeping and had to be put on oxygen. They blamed it on narcotics, I refused it once I found out they were giving it to me and I was finally able to wake up, then was given nothing else for pain after a hip replacement. I was kept in an extra day for a known issue that the doctor didn't understand, he should have called in a cardiologist consult but wanted to figure it out himself. Then on my summary that was sent to my PCP he stated that "patient reported" the issue. That never belongs on a report! Maybe patient started but only Md's report or nurses sometimes but not the patient. The experience was painful, frustrating and dangerous. And lack of communication was the number one reason."

"I get bills from them, but I do not know what they did for me. I have called, I have left messages, I have written letters. It is May and my surgery was January 3. I recall a Doctor coming in stating he worked with the surgeon. I was under morphine. Completely misrepresented as I assumed he meant he worked in the surgeons office. Most people probly go ahead and pay the $263, but I will not."