Stenzel Clinical Services 1616 East Roosevelt Road, Wheaton, IL 60187
About the Business
Stenzel Clinical Services, located at 1616 East Roosevelt Road in Wheaton, Illinois, is a health institution offering both in-person and video counseling sessions. Their mission is to help all individuals live well through supportive mental health counseling services. With four convenient locations throughout Chicagoland, they are dedicated to meeting clients where they are in a supportive and encouraging manner. The institution specializes in various areas of practice and offers resources for healthy Christian therapists during difficult times. They provide weekly articles and blog content on a variety of topics related to well-being and mental health. Stenzel Clinical Services recognizes the importance of employee well-being in the workplace and offers insights on preventing burnout. They also address how attachment styles developed in childhood can impact interactions with social media. For appointments or inquiries, contact them at 630.588.1201 or for cancellations/reschedules, call 630.588.0028.
Photos
Location & Phone number
1616 E Roosevelt Rd #8, Wheaton, IL 60187, United States
Hours open
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
08:00 - 15:00
Sunday:
Closed
Reviews
"I want to preface with I am a licensed counselor and this whole experience was so unethical. The business department is incredibly unorganized. I think there’s one person running that entire department and she destroyed our therapeutic relationship with her inability to handle her job. There was an insurance issue (that she made OUR fault). Then said we had a “large” balance but never gave it to me despite requesting it three times. I had to contact our insurance and they told me they informed this practice we were OON 2 months prior to the business department letting us know. I had to figure it all out on my own because this practice wouldn’t fess up. I should have made a report to IDPH for their nonsense but I got an email that my account was considered paid in full (after I had to send a really nasty email with all of the info I gathered) so I left it be. But check out their reviews on Yelp (2.8 stars)… so many issues with insurance and finances from this company. It’s so unfortunate because our therapist was PHENOMENAL. When she leaves I hope we can work with her again!"
"Never returned my phone call or voicemail."
"I am so saddened by my experience with Stenzel. I am a licensed counselor myself and I encouraged my husband to seek out a therapist here. My husband had a good experience with his counselor, but the financial portion of billing was handled poorly and in my opinion unethically. Communication was unclear and we were charged more than we agreed upon. I am shocked at how this was handled and felt it was important to leave a review of our experience. Sadly, our experience with Stenzel was extremely stressful, frustrating and disheartening."
"Give Stenzel Clinical a call for any counseling services. They have 3 other locations too. The Wheaton location for therapy and counseling may be backlogged a little but that's because they are so good. Worth the wait."
"I have had a great experience at Stenzel Clinical Services. Dan Gleason helped me process some challenging life events, and I am so grateful for the advice and support he gave me."
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