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RK Dixon
5301 East State Street, Rockford, Illinois, United States
About the RK Dixon
RK Dixon is a premier store located at 5301 East State Street in Rockford, Illinois, United States. We offer a wide range of office supplies, equipment, and solutions to help businesses thrive. With a focus on quality products and excellent customer service, RK Dixon is the go-to destination for all your office needs. Visit us today and experience the difference RK Dixon can make for your business.
Photos of RK Dixon
5301 E State St Suite 216B, Rockford, IL 61107, United States
Opening hours of RK Dixon
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of RK Dixon
"This place is extremely difficult to get ahold of or even get a response from. They're very disorganized and their staff is not knowledgeable either. I just needed a simple service call and I had to call 10 times over a 3 day period and the issue still hasn't been resolved."
"Two of the Customer service persons (Linda & Brittany) act very put off and are just shy of RUDE. My drums went out about a month ago. They replaced all but the R1 drum even though it's status showed that it was at the end of its life cycle. When you sign a service contract with them, they will tell you that a technician will ALWAYS contact you within TWO HOURS of your service call. This is completely inaccurate, expect to wait 3 + hours if you even hear from them the same day. They did not pre-order my drum even though they were asked to. Their lack of preparedness has cost me no less than a days business. And the customer service staff is unprofessional at best. The reason I gave 2 stars is simply because the last service person that arrived to repair my machine, was personable. I do not recommend this company."
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