Northwestern Medicine Immediate Care Bloomingdale

"Just came in to be seen and spoke with “Anna” and explained what was wrong. She had no care in the world and just said we stopped talking patients about an hour ago. Didn’t even care to ask any further questions to see what was wrong. But instead said we open up tomorrow at 8am or I can give you other locations to visit. If I could give less than 1 star I would. Anna’s customer service was terrible."

"I am extremely disappointed and frustrated with this location. The nursing staff was very nice and seemed to listen. However, when I was placed in a room, I was completely ignored. I was given an unnecessary x-ray when I told them it was not needed. I was then dismissed as having a cold when I have been having as asthma flare. I told them exactly what was wrong, how to treat it, and they have record of prior visits for the same issue. They gave me a coughing pill that specifically says not for treating asthma. I don't think the doctor even looked at the information the nurses provided. And now I am going to continue to suffer. Over 2 hours in that place as a complete waste of time and money."

"My daughter just came home from an urgent care visit. She knew exactly what’s going on with her but nobody wanted to listen. This is the 4th year in a roll where she has asthma issues. She has a scheduled appt with her doctor but she needs help with breathing before her appt so she visited urgent care. She told them she didn’t need a chest X-ray but that’s one of the first things they did. Hopefully the steroid pills they gave her help until she can make it to the doc Friday. She told them exactly what she needed and they have record of this from last year so this should have been an in and out visit but 3 hours later she’s back home still in misery."

"I am very satisfied with the work of the staff. I could have problems with registration, but the girl who registered me helped me. I would also like to thank Olga, who was very kind to my son. and of course Dr. James Yanke who examined my son, he was very good, he tried very hard to help. review 10/10.. I waited in line for about 30 minutes. I liked everything"

"I had an injury to my finger I’m a diabetic and the intake person said” do you have an appointment?” I said no it’s urgent care. “ oh we are not taking any more intakes” by appointment only. . She was rude she didn’t even ask me how I feel. If I get complications due to my diabetes and neglect from NORTHWESTRN. I’m going to go public"