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Duly Health and Care
1259 Rickert Drive, Naperville, Illinois, United States
About the Duly Health and Care
Duly Health and Care is a leading healthcare institution located at 1259 Rickert Drive in Naperville, Illinois, United States. We are dedicated to providing high-quality healthcare services to our patients, with a focus on holistic healing and personalized care. Our team of experienced healthcare professionals is committed to promoting health and wellness for all individuals in our community. Visit us today to experience the exceptional care and support that Duly Health and Care has to offer.
Photos of Duly Health and Care
1259 Rickert Dr, Naperville, IL 60540, United States
Reviews of Duly Health and Care
"All Duly services are terrible! There is virtually no communication, when you call most all numbers no one answers and when you leave a message no one calls you back for one to two days. Left FMLA Paper work at Dr. Fakouri's office, he said someone would take care of it, no one did and that was 3 weeks ago. Very incompetent people working there. We will soon be done with all duly services and find new doctors. There is No excuse for this kind of professional services."
"Lack of communication and not properly staffed. Can not get connected with proper people."
"The way physical therapy and occupational therapy are structured here at Duly may work for some people, but it certainly did not work for me. Appointments are not 1-on-1, and patients are not assigned to 1 OT. Patients are left to work with assistants most of the time who, especially when they are busy, even leave patients alone -unsupervised- while doing exercises. Because I was not assigned to just one OT, the lack of consistency in exercises between appointments only made my pain significantly worse. Furthermore, on MyChart, it says that these appointments are only 30 minutes long; one of my appointments was almost 1 1/2 hours long, not only because I was given exercises that were not appropriate for me for just my second appointment, but also because I was abandoned and left unsupervised by the assistant, which also made my pain significantly worse (not to mention that this was also very disrespectful of my time). This may work for some people, but it did not work for me given the nature and severity of my injury, and personally, I do not think this is safe for patients. I am continuing treatment elsewhere because I will never return to Duly for PT/OT ever again, and I will never recommend PT/OT at Duly to anyone."
"The people are really nice and helpful."
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