Orchard Medical Center 543 Orchard Street, Antioch, IL 60002

"I have been a patient since I was a child. Love the doctors and nurses, the staff is always friendly."

"UPDATE… These are accurate facts This facility gave me a HMO referral to a non HMO network facility that could have caused me to incur thousands of dollars of charges I personally would need to pay, not insurance. A primary doctor is to manage your medical needs within the network. Clearly didn’t happen here. This facility had documented in my medical file inaccurate information and would not correct it. The information is nothing I said or is / was true. This facility will not acknowledge the side effects from medication they prescribed. It has been confirmed by discontinuing the medication. Every single comment concerning the office manager’s lack of any customer service skills is spot on. This experience will not help your overall health. The main concern is getting payment before you even step in the building. If not then, before you see anyone. They want to store that information on file. Really? the customer service I received, I would never give them control of any method of payment! Update. Just reviewed the notes from my visit. Absolutely not accurate as to what was said during that visit. No confidence in this office to provide any assistance if they can’t even document your issues."

"I've been going to Orchard for probably 4 years with Dr. Soifer as my primary. I love the small practice feel, nothing fancy, but always good care and service. Their nurses and support staff are always professional and friendly. They created very interesting and good protocols during Covid to address patient concerns. Their patient portal is good for documentation retrieval, although I am tired of portals at every single specialist and dentist and eye doctor etc. I wish the medical systems could all get in one system with one username and one password. I actually enjoy my yearly physicals with Dr. Sooner because she takes time to listen to every single concern and we try to solve it together as a team. I've never been happier with a primary. She's an advocate of seeing specialists so as to not overstep her expertise and except for one recommendation, I've been happy with the doctor to whom they have referred me."

"It was my first visit. I had almost no wait and saw a doctor within 10 minutes. Dr Soifer did a great job addressing my issues and discussed with me the alternatives and the impact. It was a great doctor visit."

"I have going to Orchard Medical for while now. I couldn’t be happier! The staff is so kind and helpful. Every Doctor or PA I have seen have been wonderful. I typically see Dr. Devaney! He takes his time with you and does not rush! He is a very good Doctor. I couldn’t be happier with the Doctor or the staff! They are the best!"