Pediatrix Austin's First Steps 3000 North Interstate Highway 35, Austin, TX 78705

"First visit was very pleasant, I drove from Killeen in my old car and everything was fine. Second visit my mom came from Dallas to pick me up because my car broke down and she has a nice cool car. My baby was cranky from the long drive and it’s 103° and it made her red. I was told we had to reschedule and take her to her pcp for a sick visit since she was hot. We will not be coming back to this office again."

"Absoluntely love austin first steps. We were patients for 3 yrs and they were fantastic. Everytime I had a question or worry, they were there to help, right up until 9pm sometimes. The girls were great support with my preemie heart patient right through to his 3rd birthday, we were sad to leave this practice. If it wasn't for them I don't know how I'd have gotten through some of the rough days before surgery and after."

"I’ve given this group too much slack for long enough. They recently outsourced their billing services, which completely disregard predetermined costs. Our family is receiving bills to pay the difference on discounted rates we were promised by the staff while in the office. I would recommend any families to document everything they say in writing and only visit this office if absolutely necessary. They still need to work out the kinks of their new billing system to stop taking advantage of innocent families. Very disrespectful and unprofessional."

"Honestly they do absolutely nothing for your NICU baby that your own pediatrician can't do or recommend. They double book so the end up bringing in whatever physicians assistant are available and rushing through all the tests, coming in and out with multiple people inevitably leading your child to be distracted througout the duration. Then claim your child is unable to perform task they do on a daily basis because they were "distracted". Only to recommend even more therapy based on the skewed test results despite already graduating and being re-evaluated by professional therapists who disagree with the need for the exact therapies they are recommending! Just wasting your time and money repeatedly. They have to be getting kick backs based on recommendations and referrals for therapy. After 2 years of chasing my tail I will not be bringing my baby back here which is disappointing considering I really liked the original Dr. we saw there."

"We’ve been to AFS twice with our preemie girl and both times have been great! The first visit, only one parent was allowed but now they’re allowing both. We have been seeing Dr. Haas and we love her! She’s so kind, informative, and very patient. She answers all our questions and concerns thoroughly. We wish she could be our regular pediatrician for our daughter! Also so far all our interaction with the front staff have been fine so I don’t know what they’re talking about in the comments. Highly recommend either way!"