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Northwestern Medicine Immediate Care Sycamore
1850 Gateway Drive, Sycamore, Illinois, United States
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About the Northwestern Medicine Immediate Care Sycamore
Northwestern Medicine Immediate Care Sycamore is a healthcare institution located at 1850 Gateway Drive in Sycamore, Illinois, United States. They provide immediate care services for a variety of medical needs, offering convenient and efficient treatment for minor injuries and illnesses. The experienced medical staff at Northwestern Medicine Immediate Care Sycamore is dedicated to providing high-quality care in a comfortable and welcoming environment. Patients can trust in the expertise and professionalism of the staff at this facility, making it a reliable choice for urgent medical needs.
Photos of Northwestern Medicine Immediate Care Sycamore
1850 Gateway Dr, Sycamore, IL 60178, United States
Opening hours of Northwestern Medicine Immediate Care Sycamore
Monday:
07:00 - 18:30
Tuesday:
07:00 - 18:30
Wednesday:
07:00 - 18:30
Thursday:
07:00 - 18:30
Friday:
07:00 - 18:30
Saturday:
07:00 - 18:30
Sunday:
07:00 - 18:30
Reviews of Northwestern Medicine Immediate Care Sycamore
"Went in on February 16 for sore throat and pain in both ears they ran test and said I was fine. So here it weeks I go to UIC AND GET SAME THING DONE they say I have strep throat and two ear infections. These doctors in Dekalb are not real doctors they just say anything to get you out they face."
"Was very pleased by the care that was given today. Went in confused and worried but came out thankful and appreciated of all the staff. From the receptionist to the tech and then the provider. Special shoutout to Andrea the provider and Michael the tech !!"
"I brought my one year old in for a second opinion after her pediatrician shrugged my concerns off. The receptionist was very kind and our wait time in the lobby was minimal. We had a slightly longer wait time in the room, but it made sense once I met the NP. Heidi Beckstrom was very helpful, kind, and took her time to talk to me about what brought my daughter in. I did not feel rushed or like I was on their time. The next day I had an issue with my daughter’s insurance and the prescription. The staff were extremely helpful in taking calls from me and my insurance and resolving the issue so my baby could get what she needed. Heidi herself called me back, and I’ve worked in medical and rarely seen providers themselves call patients back. You get over five stars from me. Thank you."
"I went to NW urgent care 11/18, had to get sutures in my leg. I was treated very kindly by staff. 11 days later I return to get my sutures out and to get my visit note as I have supplement insurance. I knew when I walked in and seen the lady behind the desk this was not going to go well as she already looked angry. It was busy and I asked if a nurse remove sutures or MD and she says it "depends," I then asked if I could get my 11-18 visit note she refused. Confused, I said when I fractured my shoulder I had no problem getting my notes from the girls. She dismissed me, I went home to remove my own sutures. To get records you have to go through your phone as my phone is very old I was not able to get through the process. I tried calling patient advocate (as I got the phone number from this sight and saw Lisa leave message to unhappy patients) I left Lisa a message asking her to call me back, no call back. So I tried a different number for patient advocate (I may not have the correct spelling), Viro, and she told me she'd call me back. 3 days later I still haven't heard from anyone.This could of been of been so simple if that reception would of been helpful!"
"Couldn't make an appointment/schedule a specific time, only took walk-ins on the day I went, then got the choice of waiting in the lobby or in car. My wait was maybe an hour, by the time I was seen the lobby was packed and estimated wait was over 3 hours. Otherwise the staff was nice and my medical issue was handled."
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