Drury Design

"It took me an exceptionally long time to decide a star rating for this review. I had a bathroom remodel completed this summer. The design staff are extremely helpful, the materials are high quality, and you will pay a premium for their services and work completed. Once the sticker shock wears off and the materials are assembled after a couple months the work is started. This is where we start having some tiny hickups, construction dudes were helping themselves to whatever they wanted in my kitchen until I left notes in the fridge the day I noticed redbulls and sparkling waters were taken; caffeine is my drug of choice and I notice when it walks off. I expected crews to not shop and nose through my house, but I should've scheduled the couple of weeks off work to personally supervise them. The full price is due at 99% completion so we paid and were left with a flashing strobe as our light for a few weeks, issue was eventually resolved. I'd give them 4 stars for that. What bumps my review down to 3 stars, is a thing it took a couple months to notice. The entire bathroom including lights and fan are wired through 1 GFCI outlet. There are some tiny OCD details only I would notice like the glass shower enclosure being slightly askew (about 1/8th inch/foot) which I'd still give a 5 star review on because my wife doesn't notice it. Personally I have a fear that issues are going to continue to surface and so far the only ones I've noticed are electrical."

"From planning and design to the last stages of implementation, Drury Design delivered a promise of a beautiful kitchen for our family. This project was no small project, as we simultaneously had a lot of flooring work done throughout the house. We were fortunate enough to have the opportunity to work with Alicia. She is a very meticulous designer and we always felt comfortable working with her. She always provided several different design options for every selection – that truly reflected our style. We would work with her again on our future projects. They were very detailed in getting the measurements exactly correct as we made the floor plan. Their contractors were the best contractors that we worked with and each of the specialists brought in for various parts of the construction were top notch. They all were organized, attentive to detail, and great communicators. We are very happy with the end result of our new kitchen and we have recommended Drury Design to a few of our friends and would truly say that they are a highly organized creative firm that delivers."

"If you're apprehensive about finding the right company to do a kitchen or bath remodeling, look no further than Drury Design if you want a five-star experience. We were immediately impressed by their expansive showroom where you can walk through many styles of kitchens, with cabinet, countertop, hardware, tile and flooring possibilities all on display. Our remodeling project went smoothly from start to finish. We looked elsewhere initially but our designer had the highest level of design credentials possible and it showed from the initial information collecting session that we had in our home with her, through the design stage, and then with her ongoing focus and supervision throughout project. Other kitchen and bathroom remodelers that we considered paled in comparison to the expertise and knowledge of Gail Drury. The work crews brought in were all top-notch, communication was continuously excellent with everyone, and any concerns or questions were addressed immediately to our satisfaction. We couldn't be happier that we not only stayed on budget but that we also have two beautiful and functional new spaces to enjoy. The heart of our home is now the pride and joy of our home. Love, love, love all that Drury Design accomplished for us! We absolutely would use them again and recommend them to anyone."

"Our experience with Drury Design exceeded all of our expectations. We were going through a remodel of a home built in 1965 and needed a new kitchen. We were skeptical of the value we would get out of using a kitchen designer versus doing it ourselves. Price was an issue for us, but we wanted to make sure the kitchen was just right as it is probably the most important room in the house. The value, service and attention to detail we received from Drury was off the charts. Gail was a complete pleasure to work with and she went over and above to ensure our happiness. I have to say that I could not image the kitchen we would have ended up with if we had not had Gail and Drury Design in our corner. Every day I look at my kitchen, and it makes me smile. Thank you so much Gail and Drury Design for an amazing experience and an amazing kitchen!"

"Where to start.......Like many others our family decided to leave the city and move to the burbs in search of more space for our family mid way through the pandemic. We purchased a 92 year old house in River Forest (as is) in Jan 2021 with big plans to renovate and make it our own. We watch HGTV occasionally so felt up to the challenge. Our first project was the kitchen. We had a healthy 6 figure + budget and goals of knocking this out in 3 months prior to moving it but quickly realized we embarked on this at possibly the worst possible time in human history as the companies we engaged with were slammed, facing us with either insane lead times (9+ months) or a massive price tag (like maybe it would be better to tear the house down and start over high). Gail @ Drury was one of the last we met with and we liked her from the start. She has a ton of experience in the business and is really an honest & authentic person with impeccable follow up and professionalism. Very easy to work with. She really listened to our feedback in the design process on what we wanted while considering our budget throughout and delivered a design of a modern kitchen with everything we were looking for in a very challenging lay-out (92 year old house). The contract process was straight forward, a timeline was built and we were introduced to Israel and his team from their in house crew to start construction. They assured me on their ability to deliver on time and on budget, but I'd seen those HGTV shows/heard stories and know there is always a gotcha so I had my guard up. Turns out I was wrong again as that gotcha never came. The one hiccup we had was a delay on the range, which wasn't even an issue because they snagged us another one to use while we were waiting. Israel is a modern day MacGyver and not only did him and his crew impeccably knock out this job on time and on budget, but he fixed or pointed out like 17 other old house things which he helped me take care of along the way. It was easy. Everyone at the org is good at their role and they delivered us a stunner kitchen, on time, and on budget in a super challenging environment. 10/10 from the Schafers. Can't wait until we save enough to work with them on phase 2!"