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A to Z Pediatrics, LLC - Caseyville
1230 Tanglewood Parkway, Caseyville, Illinois, United States
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About the A to Z Pediatrics, LLC - Caseyville
A to Z Pediatrics, LLC in Caseyville is a premier pediatric practice located at 1230 Tanglewood Parkway in Illinois, United States. We offer a wide range of pediatric services and are dedicated to providing top-notch care for children in the Metro East area.
We are currently offering flu shots for all kids 6 months and up at both our Bethalto and Caseyville locations. You can schedule an appointment through our patient portal or by giving us a call. Don't miss our flu clinic on October 7 in Bethalto and October 14 in Caseyville, both in the morning.
Have you tried our mobile app? We have created a convenient and user-friendly app for our patients and families to easily interact with our team. Simply scan or click on the QR code provided to add the app to your device's homescreen. Stay connected with us and access important information at your fingertips. Visit A to Z Pediatrics, LLC in Caseyville for exceptional pediatric care.
Photos of A to Z Pediatrics, LLC - Caseyville
1230 Tanglewood Pkwy, Caseyville, IL 62232, United States
Opening hours of A to Z Pediatrics, LLC - Caseyville
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of A to Z Pediatrics, LLC - Caseyville
"I am so sad to even give a review because the doctors are amazing but the customer service and lack of understanding is terrible. This is my third time encountering an issue with this office."
"I rarely give reviews unless they’re really great or really awful. I wish I had a way to give this place negative stars! The staff here is absolute trash. They are so rude and condescending and just plain not helpful at all. Twice I have hung up the phone from calling up here and ended up in tears. As a young mother just trying to get help for my son, this is heartbreaking. I don’t know what could cause someone to be so rude, arrogant, and disrespectful to others. I really hate that someone so cold would choose careers in healthcare. The staff at this location is absolutely terrible and should be ashamed of themselves. My two children have been patients here for 3 years. We will absolutely not be returning!"
"My son and I are sick to my stomach after our most recent experience. 3 years at this practice with my son & daughter. The staff has always been unpleasant but helpful enough when necessary. The nurses are amazing but should run as they deserve WAY better than to be affiliated with AtoZ. I’ve had mean doctors before but at least they were capable and compassionate. Dr MCGRANAHAN was wrong on so many levels today! Made rude insinuations, outlandish judgements, and barely let me get a word out once he asked questions. He cut me off at every other word while I was attempting to advocate for my 8year old. My son even said don’t cut my mom off. This “doctor” if you can even call him that went as far as using threatening, erratic body language, while pointing a finger, and raising his voice to a minor all the while talking down to my son the entire time. Words cut and they scar! This “Drs” bedside manner is APPALLING and totally INAPPROPRIATE with a complete lack of human decency. We have been seeking mental health counseling and navigating a difficult home life this past year which McGranahan is aware of and still chose to act in such a repulsive manner. He even had the audacity to point at my son and say behavior like this makes me “question your parenting style” As a parent you should know we feel like failures multiple times a day and don’t need someone like you, who should be helping, choose to be petty and purposely attempt to inflict pain by saying and using hurtful untrue words. My daughter visits AtoZ and gets raves reviews, seriously everyone loves her and comments on it so basically GRANAHAN you chose to stoop this low to make an 8 year old feel mortified and inferior because of your shortcomings as a doctor and human being?! My son chose to stick up for his mother. I assured him after he did nothing wrong that this was more about the doctor’s inferiority and shortcomings than his or mine. I also chose to thank my son for sticking up for me as he lacks impulse control and chose to take a high rode and instead of losing control and behaving like MCGRANAHAN did, a middle aged man, supposedly well educated, business owning, MD! There is absolute no excuse for this kind of behavior from a grown up. Please “DR” see if you can look at yourself in the mirror or sleep tonight because if you can you are in need some serious mental help. It’s apparent you became a “doctor” for all the wrong reasons. Maybe it’s the power since you chose to try and use your power to degrade us to this extent. To become a pediatrician and be this toxic to children is baffling. You are a big reason why my children are scared of doctors and healthcare because when they’re sick and in need of help the ones you trust the most choose to thrust their hand and words on you to shove us deeper into the dark, scary abyss. SHAME ON YOU MCGRANAHAN & ON YOUR STAFF!! AtoZ is an inconsiderate and incompetent practice. If I could leave negative stars, I would. This is one of the worst experiences of our lives, for my overly sensitive 8yr old and myself. MCGRaNAHANS attitude, wrongdoings, and how he chose to enter the room already fuming about something that had nothing to do with me or my son were absolutely horrifying to witness. This is my warning to all current and future prospective patience. Please save yourselves the unnecessary stress of inferior human interactions and find another practice for your loved ones and our worlds future. Our children do not need to be influenced by cruel people like MCGRANAHAN. This world needs kindness especially while sick and suffering in need, brave enough to ask for help. McGranahan please do this world one favor and attempt to save the world by finding another profession that doesn’t involve people and definitely not children. I feel sorry for your son with supposed ADHD if this is how you choose to make people feel when they come to you for help with their condition. This word deserves infinitely better than a man or doctor like yourself. You should be embarrassed of yourself!"
"I try not to leave reviews but felt i had to with this pediatric clinic. My granddaughter has attended this pediatric office since birth (over 3 years). From the beginning, we have wanted to change offices for her. But this was difficult through the pandemic. The front staff and personnel are consistently and incredibly rude. I have never called this office where the person answering the phone was friendly or compassionate. Dr. Wagner is fine and provides time and attention in office visits. However, the staff is awful. They are extremely rude and condescending. When I mentioned that we would be gaining guardianship of our granddaughter and changing pediatricians in a few months, an office manager came out and stated that my granddaughter could not be seen there anymore and was no longer a patient. When I stated that we were not changing pediatricians for months and that we did not have guardianship as of yet, she repeated that since I stated we would be changing that our granddaughter was no longer their patient. It was absolutely unprofessional and ridiculous. It makes no sense and I have never heard of OR experienced anything like this in any of the places we have lived through the military. The office manager was rude and enjoyed stating that our granddaughter could not be seen. As a black woman, especially in this office with no diversity in staff, I particularly felt targeted and offended. No one should bring his or her child here if you want to be respected, listened to and given compassion."
"I really like Dr. Wagner. She is really kind but I decided not to go back there anymore because the staff and front desk lady are ridiculously rude and unprofessional. When I called to change my son’s appointment, the lady straight up told me that next time I need to find a better date to schedule the appointment so she doesn’t have to switch the appointment around. Things happen unexpectedly and I called 1 week ahead before the appointment date. I hope this practice finds a new staff who has better manner and better attitude soon. I know that I am not the only one who had bad experience with the front office staff here."
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