Mercy Clinic Primary Care - Oakville

"This office is amazing! My husband has been a patient for years, whenever I call with questions/concerns or even prescription requests- it always done so promptly."

"I have seen Dr Keys for more than year. Experience has been great. She takes the time to listen to my concern. Has been great responding to emails in mymercy. I was concerned after my doctor of 30 years retired, but I am very happy with my care"

"After a urine test that was collected by this office and never i never got results, I messaged them only to find out it wasn't conducted. Took 2 weeks and. Message from me to find this out? Told them I might not come back. Today they called and said we don't want you back. Ok?"

"I saw Dr. Keyes for the first time on Monday, November 29th. She took her time and actually listened to what I had to say. This is a new experience for me. Most doctors I have seen in the past rushed through the appointments. The best, and most surprising part, is she herself called me 2 days later to see how I was doing. That has NEVER happened to me before. I’m very impressed. I highly recommend this physician! Thank you!"

"This location is completely unprofessional! 46 minutes on hold and then the doctor disconnects the call! “Dr. Laurie” please take a phone etiquette class. So unprofessional to hang up on someone who hung on the line to speak with you. Because it was 8:12pm and you wanted to go home. We will NOT be visiting your location EVER AGAIN. Thank you."