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Mercy-GoHealth Urgent Care
6460 Ronald Reagan Drive, Lake Saint Louis, Missouri, United States
About the Mercy-GoHealth Urgent Care
Mercy-GoHealth Urgent Care is a leading healthcare institution located at 6460 Ronald Reagan Drive in Lake Saint Louis, Missouri. This urgent care facility provides high-quality medical services to individuals in need of immediate care for non-life-threatening conditions. With a team of experienced healthcare professionals, Mercy-GoHealth Urgent Care offers convenient and efficient medical treatment in a welcoming and comfortable environment. Whether you are in need of treatment for a minor illness, injury, or simply require a check-up, Mercy-GoHealth Urgent Care is dedicated to providing exceptional care to all patients. Visit us today for prompt and reliable medical assistance.
Photos of Mercy-GoHealth Urgent Care
6460 Ronald Reagan Dr, Lake St Louis, MO 63367, United States
Opening hours of Mercy-GoHealth Urgent Care
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 17:00
Reviews of Mercy-GoHealth Urgent Care
"Being new to MO and never having gone to an urgent care to be negatively greeted and offered no empathy when showing up when the location opened was disheartening. The girl at the front was rude and mumbled. I was not aware of the save a spot requirement. Urgent care is usually a walk in even says it on the front of the building. Went down the street to another location Total Access and they were much more kind and willing to give me the information needed."
"This location is disgusting. We were blatantly discriminated against at Mercy today.The front desk assumed we had COVID just because we’re Asian Americans. Despite explaining that my son has persistent cough, no fever. She scolded us, sent us to the ER, and claimed they were full. There was only one patient in the waiting area.Another family walked in after us, and suddenly a different front desk agent warmly welcomed them. The woman responsible for this discrimination had blond hair and glasses. This is absolutely unacceptable in a hospital setting. Rest assured, I’m reporting this to the health department and AAPI Hate Crimes. This needs to be addressed and rectified immediately. Front desk agent was in her mid-40s with blond hair and glasses. I hope that a comprehensive investigation will be conducted, and appropriate measures taken to prevent the recurrence of such incidents in the future."
"Mercy Health from Doctor to Staff, totally ROCKED it! They were so quick and efficient! The place is super clean and welcoming. I loved the Christmas decor and ambiance too! Book your next appointment with them! You will NOT be disappointed! ⭐️ ⭐️⭐️⭐️⭐️"
"First the place is super cool, looks nothing like a medical facility in the best possible way! Everyone was so so nice and I was immediately put in a room. Everyone listened to me and didn't ignore my symptoms and the whole team was just incredible! I already recommended your place to three people. 5 stars!"
"Worst ever! Was extremely ill and went in on a Sunday after having Covid symptoms. Rude front desk and such lack of empathy from other staff. Nurse practitioner was very kind and compassionate. Said she sent four prescriptions to my pharmacy and I went directly there. Waited until they closed and no prescription. Slept zero hours from coughing, wheezing, etc. Called pharmacy when they opened in the morning and still no prescriptions. There should have been four prescriptions there the day before. I have paperwork in hand. Called Mercy back and again very rude. Told me it was my pharmacy's fault and to tell them to refresh their system. I asked her to check to make sure it was sent before I call them back. Again, rude and told me that the nurse practitioner sent it while I was in the room yesterday. That she would have someone call me back after looking up my date of birth. So, I said does that mean it wasn't sent? She refused to answer me and told me that she said someone would call me back. Called my pharmacy and they assured me that the problem wasn't on their end and that Mercy never sent it to them or any of their other locations. So, I sit here in bed sick as a dog with no medication and no recourse. I suggest that if you are really sick go to the er or another Urgent Care. I am too sick to go to another Urgent Care or er."
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