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Williams-Sonoma
1701 South Lindbergh Boulevard, Frontenac, Missouri, United States
About the Williams-Sonoma
Williams-Sonoma is a renowned food, furniture, grocery, and home goods store located at 1701 South Lindbergh Boulevard in Frontenac, Missouri. Offering a wide range of high-quality products for the kitchen, dining room, and home, Williams-Sonoma is a one-stop shop for all your culinary and home decor needs. With a reputation for excellence and a commitment to customer satisfaction, this institution is a must-visit destination for anyone looking to elevate their living space and dining experience.
Photos of Williams-Sonoma
1701 S Lindbergh Blvd #260, Frontenac, MO 63131, United States
Opening hours of Williams-Sonoma
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
12:00 - 18:00
Reviews of Williams-Sonoma
"I had a very bad experience ORDERING FURNITURE through this store and company. I placed an order for a Montauk table, early August, and 6 Stratton chairs, early Sept. I was given a window of time for delivery of Aug 2st-Sept 4 for the table and Sept 14-28 for the chairs. As these deadlines for delivery were passed of many weeks, past Sept and late into Oct, I became anxious and started contacting the store. No one there seems to have an idea of where exactly was this merchandise. I was told when I bought these items that if I purchased them through the store I would get support throughout the process. It was never the case. I initiated all my calls with the store trying to track in vain these 2 orders. I was also told when I placed my order that I would only be asked to pay the full amount balance when I actually receive these items. Capitol One, WS's bank, contacted me several times early on so I would pay the full balance within 30 days of billing or face additional charges. The only person I finally tracked down that gave me hope and a more concrete idea of where my furniture was working in contact with their delivery company. After a few more calls, this person tracked my table which came late October. Unfortunately, when it was finally delivered the legs weren't the same size! The table was lopsided!!! I cancelled my order and got a refund 3 weeks later after again initiating many calls with WS and with Capitol One. Throughout this process the manager of the WS store in Frontenac, Annalise, was hardly ever available or supportive. Her assistant manager was a bit more helpful and kind but not able to help much either with a concrete answer on the way to better track my furniture. What bother me the most in this experience is when I found out that WS (as well as PB it seems, same company) keeps placing orders while giving false delivery times to their customers in the hope that most of these people will keep their orders. These delivery times are not respected, not in my case, and not in the case of many other people I heard from who had a similar experience with this company that appears too big to be able to keep track of anything. On a last note, after finally getting my refund, I received several calls and texts early November (11/ 9) informing me that my chairs (not the table yet) were ready for delivery!!!"
"Horrible customer service. I tried to return DEFECTIVE Williams-Sonoma coffee capsules and they won't take them back. Even though 3 of the 4 boxes I bought are unopened and I have the in-store receipt and tried to return the next day. They do not work in the Nespresso as advertised, as these are their "compostable" capsules...water only drips through. Ugh. WS does not stand behind their products."
"I'm a longtime fan of Williams-Sonoma. I bought the copper core All-Clad pan set from them almost 10 years ago and I'm as delighted with them today as I was the day I bought them. They carry a wide range of high-quality appliances and kitchen tools. The employees are helpful and friendly. Their store is located upstairs on the second level of the mall which is accessible by escalator or elevator. There is enough room inside the store to navigate with an assist device such as a walker or wheelchair, but there are a few areas that would be a tight fit. I saw no other barriers. If you love to cook, you will love this store!"
"Always a pleasant experience when going here. Staff are always happy to help with a smile o their face. Prices aren't too terrible either. We where able to buy a carbon steel wok with wok ring for only $35. We inquired on a few products and the lady was extremely happy to help us find the right one."
"They carry a fairly wide range of kitchenware, serving ware, and small kitchen appliances (plus some beautiful ovens and ranges that cost as much as a car!), but for some reason I never get a warm or welcoming feel at this store. It's not that the staff are rude, it's more that they seem sort of "distant," if that makes sense, as if they don't really care whether I find what I'm looking for or whether my store experience is a good one. They carry very high-quality merchandise at premium prices, but I never really feel good shopping here."
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