Fred Loya Insurance
About the Business
Fred Loya Insurance is a trusted insurance agency located at 5805 Northwest Loop 410 in San Antonio, Texas, United States. With the convenience of choosing your down payment and monthly payments, your auto insurance policy can be issued the same day. Discounts may vary by state, with certain restrictions applying.
Most states require liability car insurance, which covers property damage and bodily injury expenses if you cause a car accident. Comprehensive coverage pays for vehicle repair and replacement costs in incidents other than collisions, such as theft, vandalism, or natural disasters. Collision coverage pays for vehicle repair in accidents with other vehicles or non-moving objects.
Medical payments coverage covers medical expenses for you and your passengers after an accident, while Personal Injury Protection covers medical care and lost wages if you are unable to work. Rental Reimbursement provides a rental car while your car is being repaired after a covered accident, and Roadside Assistance covers towing, flat tire repair, fuel delivery, and lock-out services.
For 24-hour Roadside Assistance coverage, call 1-855-548-5626. Contact Fred Loya Insurance to connect with the closest agent or find an office near you by entering your zip code on their website.
Photos
Location & Phone number
5805 Northwest Loop 410, San Antonio, TX 78238, United States
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Reviews
"Very reasonable price great staff some of them"
"They need to give luis ortiz a raise.. he's the only one working here in this office, i waited for over 30 minutes until he could finish up with another client.. there were a couple others girls working in the cubicles but they paid no attention to the customers waiting up front.."
"This is a good insurance company they are not too expensive and the People are nice, Kimberly calls to remind me sometimes which is a huge help to me. I don’t see any reason to go anywhere else for affordable coverage. I never go back to places that rub me the wrong way, this place is pleasant I will always go here. I’m going back today for another policy, I’ve always been treated with respect and kindness here and look for ward to seeing the kind, friendly pretty faces."
"These guys don't pay. One of their customers rear ended us a few years ago. These are usually pretty cut and dry: you rear end somebody, you're liable. These guys started a BS investigation to avoid paying out, in hopes that we would give up and use our own collision coverage. It took six whole months to get our car repaired."
"I wanted on Monday August 6, 2018 at about 11:40 a.m. Just one employee, no urgency. I lefted 20 minutes later completely ignored. Very, very bad customer service. Did not make payment. No courtesy coffee, coke or donuts. Will not come back. Also, no music. You guys are in the Dark Age."
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