Sterling VA Clinic
2901 East Lincolnway, Sterling, IL 61081
About Us
The Sterling VA Clinic, located at 2901 East Lincolnway in Sterling, Illinois, is a health institution dedicated to serving Veterans and their authorized caregivers. The clinic offers a range of services including outpatient and inpatient care, residential programs for substance abuse and mental health issues, audiology and speech pathology services, laboratory testing, mental health counseling, nutrition education, physical and occupational therapy, primary care, radiology and imaging, and telehealth services.
The clinic provides wheelchairs for patients who need assistance upon arrival, and works with Disabled American Veterans and county Veterans Affairs directors to provide transportation to medical appointments. Beneficiary travel benefits include transportation to and from the medical center, mileage reimbursement, and special mode transport. The clinic also offers paratransit services for those in need.
With a team of family and internal medicine specialists, the Sterling VA Clinic ensures that Veterans receive comprehensive care throughout their lives. The clinic also has social workers available to provide support and assistance with various needs.
Utilizing secure digital technology, the clinic offers remote visits with healthcare providers through video conferencing, home telehealth services, and store-and-forward telehealth options. Veterans can access telehealth services in various specialties to receive care conveniently and securely.
Overall, the Sterling VA Clinic is committed to providing high-quality and comprehensive healthcare services to Veterans and their caregivers in a secure and supportive environment.
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Hours open
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
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Reviews
"Theresa Webb is a Saint and has gone above and beyond for more people than I can count. She has never been anything but caring, HONEST, and thorough. If you need something she will work to get you taken care of immediately. In a world where most VA doctors tell you that you will need X,Y,Z and they will see you in a few months, Theresa will advocate on the medical side of things to expedite the entire process and her and her team will check up on you along the way. I name dropped her because someone commented she was mean and rude and that's the farthest thing from the truth. My best guess is they ignored her advice and didn't like that she called them on it. She does not cut corners, she is a real honest person. For the rest of the sterling VA clinic, they are absolutely wonderful, accommodating and caring. They are efficient, and the wait times are low for every department. They have been more than willing to outsource my care if they cannot provide it in house. Of all of the VA hospitals and clinics I have been to, this is easily a top 2 location."
"Theresa Webb was literally so rude to my grandfather and sister . And deserves to be reprimanded for her behavior ."
"This is an amazing place, they are very helpful and very knowledgeable. They went out of their way to make the process fast and easy to understand. I will be continuing to go there for the help that I need and I recommend anyone who's just starting the strenuous process to go to this VA clinic for the best results."
"Everyone is very friendly and helpful! Never have to wait very long. Very grateful this facility is here to help my husband and other Vets!"
"The girl at the counter was so dumb. She had no idea what was going on and was unable to answer any questions. Then to come find out, they don't serve active duty or dependents. Which is upsetting. I had to actually go in to get answers from anyone because my phone calls were never directed correctly or answered. Very frustrating. I normally go to the VA in Chicago but I'm in the area helping family. I'm disappointed."
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