Paola D Wiernik MD PLLC

"I'm over this horrible service. All they look for is ways to bill bill bill but not to service patients. This was the last straw they want to bill a teleconference when I'm willing to go into the office but if lab's or anything need to be done I can't go until the next day. My daughter came out positive covid but my son hasn't been tested so they will only teleconference with him but if needed he has to go in on the 2nd day. Referrals always are hard to get if you're not on top of them they will take as long as they want even when you tell them which specialist you would like to go to. Overall experience for the last 6 years horrible and I'm officially done"

"If I could leave 0 stars I would. This place is horrible both the staff and the doctor. If you really care about your child please seek another doctor . The referral department is the worse took over a two months to get me a referral and didn’t even bother to keep me updated on the process I would call and Melissa De La Cruz would leave me on hold for an hour and couldn’t give me an answer… The doctor called me dumb when I asked about what was going on with my child’s condition. I cant believe someone who works with children is this inconsiderate .. Just terrible"

"Horrible wait times we were here for 4 hours. With appointment. Had an appointment today and they told us it would be hours wait. Nope! Not going to put my kids through that again. Front desk staff was also very rude and informed me to come in, when I called in they told me it was over the phone. Not once did they explain that to me. And they said my kids would only be seen through the back of the clinic and not inside. I left and went to another Dr. Although very informative i do not recommend this clinic if you don't want to be waiting for hours."

"Kristi Ochoa is the best Pediatric PA around and we keep coming back for her excellent attention and care. However, their clinic’s organizational process needs improvement. We’ve waisted multiple hours waiting for scheduled appointments when we should have been at school and work. When I’ve brought the wait times up to the staff, they act annoyed and tell me “we’ve had a very heavy clinic today”. This happens repeatedly, so they clearly over-schedule without regard for their patients’ time. They send multiple email appointment reminders and even call the day before our appointments to make sure we, their customers, are on time for them, but maybe they should focus on their own organizational process."

"I absolutely love Dr.Wiernik, been seeing her for 16 years. Staff is so friendly, even though I always request to see Dr.Wiernik I love the PA and NP. I have no complaints not even waiting time. This is because I completely understand to see the best you have to wait, Dr.Wiernik is through and will answer every question you have. If your appointment is taking too long they will vitalize your child, send you out to have a nice lunch, and text/call when your room is ready. Overall love Dr.Wiernik so much."