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Smart Pawn & Jewelry
111 West William Cannon Drive, Austin, Texas, United States
About the Smart Pawn & Jewelry
Smart Pawn & Jewelry is a trusted institution located in Austin, Texas, United States, offering a unique combination of financial services and high-quality jewelry. As a finance and jewelry store, we provide a convenient and reliable way for customers to access quick cash through pawning valuable items or purchasing stunning jewelry pieces at affordable prices. Our knowledgeable staff is dedicated to providing exceptional customer service and ensuring a positive experience for all who walk through our doors. Visit us at 111 West William Cannon Drive to discover the smart choice for your financial and jewelry needs.
Photos of Smart Pawn & Jewelry
111 W William Cannon Dr c1, Austin, TX 78745, United States
Opening hours of Smart Pawn & Jewelry
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 18:00
Sunday:
11:00 - 16:00
Reviews of Smart Pawn & Jewelry
"Samantha the Assistant Manager should better train the staff to ensure they’re aware of what payment types are and are not acceptable. Would not advise frequenting this location due to the administrative oversights caused by management. 0 stars."
"Stopped to purchase a few firearms. They have a good quantity of firearms. No customer service at all, one guy is standing at the jewelry counter marking down jewelry. Walk by him browsing the cases, and no acknowledgement at all! Go to the guns where another guy is staring at a computer, walk by him and the same outcome. I'm standing at the gun counter staring at them, trying to see if I could get any help. Neither one budges, I wanted to buy the hellion bullpup, HK pistol, and a couple revolvers. As I'm typing this review a couple and 2 other customers walk in and stand looking at them for help. They walk out as well, idk what happened to smartpawn but this one sucks!! Yes I have the money to buy the guns, not browsing. I worked as a manager for smartpawn years ago and they had values. Business Walking out the door constantly!"
"I've purchased many items from this location in the past, but I probably won't be returning after my experience today. After I completed a purchase for an item and signed the receipt, the worker who checked me out goes over to who I am assuming was a manager to ask him for a code or something (not sure why). He tells her that the price I already paid was wrong, and they were only doing that deal yesterday. He tells me the price was wrong, and they are going to take down all the incorrect pricing for those items. I had already paid and told him that. The item contractually is now mine as the purchase was completed. He said they would refund me and then put it back out for the right price. We argued for a bit and then said I could have the item as he wasn't going to deal with me. I understand pricing errors can occur and have had other pawnshops refuse to sell an item that is priced wrong, but I have NEVER had a pawn shop refuse to give me an item I already paid for. This should have been brought up prior to purchasing. My caution to others is you may pay for something, and they may refuse to hand over your item you now legally own due to an error on their part."
"Second time coming in all the time that your looking at an item that is on sale they yank the tag before showing you the item so you can pay full price!!! Place is trash and a scam"
"I always come whenever I want the best customer service. The team members are amazing and courteous! P.S. If you have the joy of talking to Maddie, then you are truly blessed ❤️"
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