Sweet Home Furniture & Rugs
8247 West Golf Road, Niles, Illinois, United States
About the Sweet Home Furniture & Rugs
Sweet Home Furniture & Rugs is a one-stop shop for all your home furnishing needs. Located at 8247 West Golf Road in Niles, Illinois, this store offers a wide selection of furniture and rugs to help you create the perfect living space. Whether you're looking for a new sofa, a stylish area rug, or decorative home goods, Sweet Home Furniture & Rugs has everything you need to make your house feel like a home. Visit us today and let our friendly staff help you find the perfect pieces to complete your space.
Photos of Sweet Home Furniture & Rugs
8247 W Golf Rd, Niles, IL 60714, United States
Opening hours of Sweet Home Furniture & Rugs
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
10:00 - 18:00
Reviews of Sweet Home Furniture & Rugs
"I wish my husband and I checked the reviews before entering this store because, unfortunately, the overwhelming number of negative ones that they have about poor customer service appear to be true. We walked in over the Presidents’ Day weekend to browse for nursery furniture. The woman who welcomed us in at the front let us know they didn’t carry any, but since we were already there and in the area, we asked to still look around. My husband and I circled around the store and tried sitting in a couple of chairs, getting a feel for what we hoped to have in our nursery. I looked up to see the woman at the front staring at us while conversing with an older gentleman, whom I presumed to be the store manager or owner. They seemed to be speaking about us. The man came over and asked us what we needed, but his tone and body language felt very off. Before I could finish my sentence to assure him that we were already tended to, he cut me off and asked the same question again. I answered, but he interrupted me once more, mumbling something incoherent in response. He proceeded to usher us in the direction of the door, trailing uncomfortably close behind us as we tried to make sense of his reaction and what we did wrong. We left feeling unwelcome and a little shaken. As potential customers, feeling valued is crucial. Our experiences at other furniture stores nearby were much better. This store doesn’t seem to respond to any of their negative reviews nor all of their complaints with the BBB, but if they want to stay in business, I hope they start taking this feedback seriously to improve customer experiences in the future. Good luck!"
"I was browsing around thinking what kind of rugs I should get to my new place. Yes, I was not gonna buy today because I have not moved to a new place yet. So, I walked in to this store just to see what they have and if I should buy from here instead of online. The owner said “You have to make an appointment for browsing around but you don’t have an appointment”, since when we started making appointments for browsing, the store was dead empty anyway. That’s ridiculous. He basically said to leave his store. If you decide to come in to this furniture store, make an appointment."
"Terrible customer service. Went in there ready to purchase a set and mattress & the guy was completely rude. Followed us around the entire store which made it uncomfortable. As we were leaving , we saw a bed set and asked for pricing for everything. He gave us a price and as he noticed we seemed interested, he ended up putting the price up another thousand. The way he spoke to us also was very belittling. I’m surprised he didn’t step on the back of our feet with the way he was walking on top of us."
"Rudest owner ever! After being greeted, we were told what was Not included in the set. I never asked. After being in the store for leaa than 10min, we were asked what color we were looking for. After stating that we were browsing, we were informed that store is by appointment only, and appointments are every 15 minutes. The store was empty, and there was no line outside either. Everyone probably read the reviews of the rudest owner :) We were told by the owner to "go shop somewhere else, I don't care". I bet the going out of business sign will up in no time!! Awful! Just like all other reviews"
"My fiance and I came here after stopping by Ashley home furniture next door. Store was empty of customers, but it was midday Tuesday. We looked around for recliners/reading chairs and they had an abundant selection of comfortable, classic, and some unique styles. Ultimately we wound up buying two gorgeous rugs from their high quality selection. It was difficult to choose from all the great options! I felt so much better knowing I supported a local business as opposed to a chain furniture store. Previous reviews claiming an appointment was needed were ignoring the fact that the owner was upholding this policy during the height of the pandemic. A giant sign on their door disclaimed this, but when we visited we were not turned away."
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