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Arhaus
100 West Higgins Road, South Barrington, Illinois, United States
About the Arhaus
Arhaus is a premier furniture and home goods store located at 100 West Higgins Road in South Barrington, Illinois. Offering a wide selection of high-quality furniture pieces and home decor items, Arhaus is the perfect destination for those looking to elevate their living space. With a focus on timeless designs and sustainable materials, Arhaus is committed to providing customers with stylish and eco-friendly options for their homes. Visit us today to discover the perfect pieces to complement your personal style and create a warm and inviting atmosphere in your living space.
Photos of Arhaus
100 W Higgins Rd, South Barrington, IL 60010, United States
Opening hours of Arhaus
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
11:00 - 18:00
Reviews of Arhaus
"Kevin is an incredible salesman! He is so knowledgeable and kept me informed throughout the whole process. I am so glad to have bought with him, and am extremely happy with the wonderful customer service from him! Corporate, give him a huge bonus and raise! He deserves it!"
"I had a great experience working with Risa. Store manager is a super nice lady. She took her time to research and find the best pieces. Furniture is really nice and customer service is amazing"
"Buyer beware! Awful experience and customer service. Will never purchase anything again from Arhaus. Purchased a $7,500 sectional and ottoman for our basement that was recently finished. The day of delivery, the couch did not fit down the stairwell due to the length. The delivery guy asked. “If Arhaus came to measure.” Had no idea that was even an option. In fact, the salesperson never talked to us about ensuring it would fit down the stairs into the basement nor the 10% restocking fee. Interestingly, went in there a few weeks after purchase because I was a little unsure of the color and was told there would be “no issues returning the couch, no fee or anything like that because it was such a popular item and stock piece.” We could then order it in a different fabric and color. Left there reassured. Should have cancelled then! After rejecting the order, we were hit with a $800 restocking fee! We offered to pay the delivery fee but nope, had to either buy another couch for $700 more, which I did not like, or pay the restocking fee. Also, when my husband mentioned the conversation over the fabric, she said, “she doesn’t remember saying anything like that.” So I was basically called a liar which I am not! Her response to the measuring, “Because you knew the exact configuration and size you needed, I made the assumption that you had measured your space for getting the sectional down the stairs.” When does knowing the size of furniture for the room mean it will fit down the stairs? We needed a specific size for the space to ensure there was enough room for people to walk by. Oh and when my husband asked to speak to a manager, She said, "my manager is just going to tell him the same thing.” Never again will I purchase from a store who treats their customer so poorly! Very disappointed at how the situation was handled. You would think their customer service would be top notch."
"Beautiful furniture and Stephanie is terrific! Our living room looks gorgeous all because of Arhaus!!"
"Being a particular consumer, we were surprised and VERY HAPPY with the customer service we had today. Our designer was sick today and could not come for an appointment. Stephanie filled in and we had a great time picking fabrics. Jessica who we were supposed to meet called us to apologize for not being there even though she was sick and NOT WORKING! This was just awesome! I am very excited working with this group to create the best dining set for us! Thank you to all of you! It was a great trip and experience and can't wait to see the furniture in our home!!"
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