OneMain Financial

"Very shady. Credit Karma suggested them. They mislead and then slam you with “car title loan.” That’s should be a Deceptive Trade Practice violation. I’m rating on credit karma, too. When I informed the “rep” of the shady business practice, she just hung up on me."

"I called and asked about the process. Was told it was based on credit and debt to income ratio. So I'm like ok let's do the application because I'm thinking, I know my income is great and the debt to income ratio should be great. So I do the app with "Samantha" (I don't think that's really her name), mind you I have done this app over the phone before. She asks me what my rent amount was and I tell her the amount, she then asks if I live with someone and I say no, SHE THEN asks if I am splitting my rent and I say no, SHE THEN PROCEEDS TO SAY "why is your rent that amount (asking why it was so low), she said "are you renting a room?, I said no, again none of these questions are on the application so Im curious why she even cares about why my rent is the amount it is. I had to ask several times about adding ALL my income (since debt to income) was a factor and she seemed as if I was bothering her by adding all the income. She then runs the app I'm assuming (after not reading the disclosure to confirm it was ok to go ahead and run it) and then comes back and say I was denied. so I ask does it say why I was denied and she's like oh umm it says too many inquiries. and I'm like well is there a way for an underwriter to take a look at it or someone look at it since the denial was for inquiries. She says no, I ask where is the manager and she says right there and I ask can I speak with her, she's says yes and places me on hold for about 5 minutes, she then comes back and says sorry she's not available she's in a meeting. Now I'm thinking you just said she was sitting right there now she's not there but in a meeting. this whole process has been unprofessional....I would run because if this is what the application process is like then I can only imagine. Ive now been on hold for 30 minutes waiting on the manager"

"Firstly the worst and most pathetic customer service, You have to call Atleast 40 times to get rid of an agent , The Agent wont even spent 30 seconds answering your questions, Tells us to call again, and the story repeats again no one answers the call, you have to call customer service to get connected to this location I had applied for a loan at one main, unfortunately my account has been transferred to this location at mckinney from Delaware as i have my changed the address to Mckinney , I was told my loan was approved and the very next day i was told my loan has been rejected the next day, If asked the reason, I was told to reach the corporate, Does the agent even didn’t have 10 seconds to reply to my concern Pathetic Service, Pathetic Branch , Pathetic staff Dont ever ever go to this branch"

"SCAM!! They tell you your pre-approved then come back to say you need a co-signer, just to take a whole week to say not approved because no one picks up the phone. They have terrible customer service and don't know what they are doing l!!! Hard hit on your credit for NOTHING!!! Stay Clear!!!"

"Reading some of the reviews as I come here to leave my own was additional confirmation that I’m 100% correct with my experience dealing with this branch. One of the reviews gives detail on how rude & obnoxious the branch manager, Zenab is. It even mentions her lying habit, SPOT ON! I literally just reported this behavior to the corporate office & was furious to hear that she had basically lied on me in regards to my account. I paid nearly 100% of the borrowed amount only to deal with disrespect & hostility when “I” reached out to the branch to notify of a hardship period. Do yourself a favor and do business elsewhere. Sure times are hard but this vulture of a company does not offer anything other than a temporary fix that will cost nearly double to pay back. Not worth it. Trust the honest reviews"