ACL Lab – Patient Service Center 11800 Southwest Highway, Palos Heights, IL 60463

"The old women took 20 minutes trying to figure out how to use the computer. My little one couldn’t move her arm for a day without screaming and when I finally got to see her arm where she was given the shot, it was bruised black. Don’t take your child here."

"I had my blood drawn today and waited for an hour and supposedly 36 min waiting time. Per staff, she called and pronounced my last name incorrectly and never called my first name.I came and talk to the staff but treated so mean. The staff was so rude and won't accept her mistake. The two staff even refused to do my blood drawn. Fortunately , the other staff Zipora took me without hesitation."

"I have had blood drawn twice by two different technicians. Each time was quick and painless. This procedure is always difficult at hospitals. Maybe they work more effectively because they are highly skilled in phlebotomy. Thank you for making this an easy process."

"I have been going there since 2010. 3 pregnancies (2 high risk) and several blood draws over the years. My veins are difficult and they get it most of the time. Saturdays you are going to wait. It's a popular day. Weekdays are typically best but morning before work might be busy."

"It is usually difficult to draw blood from my veins. The staff at ACL Labs gets it done right the first time, every time, without chasing my veins. Depending upon the time of day (plenty of hours to choose from), there may be a little wait in the small waiting room (if necessary you can spill over into the large main lobby) but it is definitely worth it!"