Pottery Barn Outlet

"Amazing customer service! The staff at this Pottery Barn outlet in Fenton were extraordinary. I literally received some of the best customer service I have ever experienced. From Holly the GM, to Justin and Emily, to the whole team. Holly and the rest of the team at this PB could teach a seminar or a TED X class on customer service and we would all benefit from it. They were helpful, knowledgeable, patient, etc. Please give all the team members at this location a well earned pay raise!"

"I called ahead of our arrival and had the good fortune to talk to Emily. She immediately took ownership of my request. She is cognizant of the fact that one’s shopping experience can start on the phone. Emily is very personable. Krista, the manager is very hands on, we were impressed with her product knowledge. She went around and checked on her guests. Matt cheerfully wrapped up our chair that we purchased. He even loaded it into our vehicle. Emily, Krista and Matt were genuinely invested in our Pottery Barn shopping experience."

"Prices were fair. We recently purchased a new home. we did our homework and went to the pottery barn store, looked online made a list & did the math and we purchased our items a couple weekends ago at the outlet. We saved $6,000.00 by purchasing from the outlet and furnished our living room/ dining room and study. I will definitely be going back soon for decor / rugs and a new chandelier for the formal dining room."

"We had a great time in the Pottery Barn Outlet but maybe not for the reasons you think. While we did enjoy some of the modern styles and inventive designs the real fun was guessing the prices. 9 out of 10 times we undershot the price. There was a fake cactus priced at $300 and a two piece set of silverware for $60. Straight laughable pricing considering it's an "outlet". I suggest shopping in other places unless you have thousands in purely disposable income. A"

"Nice selection of Pottery Barn products that changes frequently depending on what happens to be in stock. There are definitely some good deals to be found. You can find furniture, housewares and decorative accessories, kitchen and serving ware, and more."