Kid's University Learning Center 643 West Wintergreen Road, Lancaster, TX 75134

"I’ve had nothing but a great experience with this facility! A week after my children was enrolled my son was fully potty trained & talking more clear. It’s very structured & i love them! i specifically love the brightwheel app that they use to allow me to keep up with what’s going on with my children"

"I did not have a good experience with this facility. It would take them 30-45 min to bring out my 4 month old daughter EVERYDAY and they have covid restrictions but they only apply to the parents, not one staff member wears a mask and had 2 Covid incidents within 1 week of each other and was caused by their infant staff teachers and the staff members significant other and their child that attends. Smh. I had to inform them twice about updates/pictures of my infant in their app. They were not sending home papers nor was they updating the app but expect trust to be given but yet you aren’t allowed to pop up or check in on your child through a 8hr day. Also after speaking to a staff member about my concerns she just kept saying ummmm hmmm…. Then spoke the the sister owner, she told me maybe they weren’t the daycare for me. Also got upset because it took them more than 30 min to bring out my child and I walked back there, instead of them correcting their staff. Afterwards wanted to end my services because they’re staff wasn’t following up with updates on a newborn and taking an extremely long time to bring the infants during p/u and told me they don’t wake up to go to jail! Smh! I do not recommend!"

"My child has has been attending Kid’s U since he was about 1. They staff is informative, friendly, and welcoming. If your child has any issues they communicate well with you. They also helped me potty train my kiddo while he is there. Will definitely keep him there for as long as I can."

"At 1st, I liked this place during the initial visit. I spoke with one of my of the administrators about my son and the fact that he hadn't been in child care all his life. During the 1st visit, she told me that is customary to give the child 30 days to acclimate. On the 2nd visit, when I brought back the paperwork, the story had changed. She would now give my son 2 weeks to acclimate. I'm a little frustrated at this point but I go ahead and give them a try. 4 hours into the 1st day, it was decided that my son could not return for a second day because he cried a little bit for his mother. 30 days turned into 4 hours. Left me with one day to find childcare and the only thing she had to say was that she was "sorry." This raises a huge question about the professionalism and integrity of the administrators. Don't trust them!!!"