Molecular Scans - Hinsdale

"Awesome staff! Super quick and they were on time. Thanks so much, Also ask for Vanessa shes really nice & truly caring about her patients ,that has became so rare really happy with the customer service they gave me!!! Thanks y'all so much again !!!"

"Do not even bother. They didn’t even save my appointment so I wasted 2 weeks, showed up and then they didn’t have me in the system. They also rarely pick up their phone - 5 calls without a pick up."

"I have been waiting for a refund since February 2022 from this office. I was not suppose to pay anything, per my insurance. They do not respond to emails, voicemails, etc…I have been given the names of Jennifer and Mason who are supposed to be management, but do absolutely nothing. This is the first medical office that I have encountered that NEVER has an office manager available."

"Horrible place. I had an MRI in the Hinsdale location on 6/10 and My Doctors office still has not received the results and today is 6/21. They have been calling and I have been calling and we all keep getting a this voicemail box is full message. Unfortunately my insurance company sent me here as an added bonus in our program as a free service. Perfect example of "YOU GET WHAT YOU PAY FOR" which equals zero here!"

"Avoid this place! Nothing but major problems. I went in for an X-ray of my rib, which my Dr thinks is BROKEN, and even though I was early for my appointment and there wasn’t anyone else waiting, I still sat there WITH A BROKEN RIB waiting for my X-ray for 45 minutes! After multiple times of asking the receptionist if I could be seen yet, so that I could leave, she kept repeating that the technician was “working on my paperwork”. She went to the room where the technician was, to let him know the urgency of the situation, and I could hear them both laughing! 10/10 pain is pretty funny! The receptionist ended up leaving and going on her lunch break while I still sat there in the office waiting, completely alone! The technician eventually comes, apologizes for delay, and takes images. While viewing the images, I asked the technician when my Dr will receive the images because this is an emergency. He said he would forward them to my doctor’s office ASAP and asked why I didn’t go to the emergency room if the pain was that bad. I couldn’t go to the ER because of workers comp complications. As I was leaving the office I double checked with the receptionist, who was now done with her break, if they would be sending the images to my Dr that day. She assured me that my Dr would have images very soon. Well, fast forward to after an entire 24 hours later of pain, suffering, and no sleep they still haven’t sent to my doctors office! After multiple phone calls and even asking to speak to a manager, or someone other than the same receptionist who kept lying to me, nothing is resolved. I’m still lying in bed at home, suffering, waiting on my Dr to receive images to know how to proceed. I will never go back to this horrible office and I hope no one else has to go through the same excruciating experience! Do better!"