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PromptMed Urgent Care - Waukegan
724 North Green Bay Road, Waukegan, Illinois, United States
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About the PromptMed Urgent Care - Waukegan
PromptMed Urgent Care in Waukegan, Illinois is a trusted institution for all your medical needs. Our team of medical professionals is dedicated to providing quality care when you need it most. We offer a wide range of services, including workers comp and employer paid services, and accept most major insurance plans. With no facility fees and self-pay options available, we strive to make healthcare affordable for all.
Our urgent care center is the perfect solution for those times when you need medical attention quickly but don't require a trip to the emergency room. With shorter wait times and extended hours, we make it easy for you to access high-quality care when you need it. Our clinics are equipped with state-of-the-art technology, including PCR testing and digital x-ray equipment, and our experienced healthcare providers are committed to providing compassionate and informative care.
Whether you walk in or join our Patient Queue online, PromptMed Urgent Care is here to provide you with convenient and affordable healthcare. Visit us today and experience the PromptMed Difference™ for yourself.
Photos of PromptMed Urgent Care - Waukegan
724 N Green Bay Rd, Waukegan, IL 60085, United States
Opening hours of PromptMed Urgent Care - Waukegan
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 17:00
Reviews of PromptMed Urgent Care - Waukegan
"Wow! First time coming here for a sick walk in visit and I had a great experience from the moment I walked in to the moment I walked out. Barely any waiting time and felt very comfortable. They took their time listening, fast results and gave me my options of treatment without pressure! Just started the medicine prescribed and feel much better already. Thank you for a great appointment and a great experience overall"
"This place is by far the worst place in the world. These people turned me down simply because I did not have a “physical” copy of my insurance. I had an electronic copy on my phone directly from the website and even offered to email/fax it to them, which they refused to accept. I was in so much pain that I even OFFERED TO PAY to be seen by someone and they STILL turned me down despite seeing how much physical distress I was in. Please do yourself an act of mercy and DO NOT come here. For a healthcare provider to turn you down despite seeing you in so much pain simply because you don’t have a physical copy of your insurance card is NOT someone that should be trusted with your care. They violated giving me the basic right to care and for what? These people DO NOT AND WILL NOT CARE ABOUT YOU. When I got to the front desk, the lady told me that I didn’t mention on the phone that I did not have a physical copy of my card (I had called before coming in to see if they could help, long story short I had an infection) so she basically makes me drive there in the rain, while being sick, just to turn me down. Mind you, I am the PATIENT, you are the EMPLOYEE, it is your job to be aware of the proper protocol and inform your patients of what is required at each visit - it is not my job to ask whether you require a hard or electronic copy of an insurance card. Please do not come here. These people treated me worse than a dog. I don’t know how some people make it through medical school or any healthcare profession and forget the basic things about being a doctor/healthcare provider. Being human and treating your patients with respect and care is one of the first things they teach you. Shame on you, PromptMed."
"I love coming here for urgent needs. I have been sent from my employer because I was sick and I felt so sad going through this. The staff is very kind and understanding to my situation. I love the doctors here that have attended me throughout the years. They actually listen to what I have to say, are very understanding and caring. I wish they could be my primary care doctor. Can’t find any doctor that cares like the doctors here do. I recommend this location to anyone in need of immediate care. Wait was understandable and quick. Five stars."
"The staff there was very very nice. as far as Dr. Sam, she is very nice. I wish I could have her as my primary physician. She was very very nice. She made me feel like a human being ! She listened to me and gave me some advice and words of encouragement. She stood there and listened to me talk and made me feel a little better, considering as much as she could but she’s is a sweetheart. If I can switch from NorthShore today and find out that Dr. Sam has her own practice, I will leave immediately. I would recommend anybody to go and see them."
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