Quest Diagnostics
3244 Sycamore Road, DeKalb, Illinois, United States
About the Quest Diagnostics
Quest Diagnostics is a leading provider of diagnostic testing, information, and services located at 3244 Sycamore Road in DeKalb, Illinois. As a health institution, Quest Diagnostics offers a wide range of laboratory testing services to help diagnose and monitor various medical conditions. With state-of-the-art technology and a team of highly skilled professionals, Quest Diagnostics is committed to providing accurate and timely results to healthcare providers and patients. Whether you need routine blood work, genetic testing, or specialized diagnostics, Quest Diagnostics is dedicated to helping you achieve optimal health and wellness.
Photos of Quest Diagnostics
3244 Sycamore Rd Unit B, DeKalb, IL 60115, United States
Opening hours of Quest Diagnostics
Monday:
11:30 - 14:00
Tuesday:
11:30 - 14:00
Wednesday:
11:30 - 14:00
Thursday:
11:30 - 14:00
Friday:
11:30 - 14:00
Saturday:
Day off
Sunday:
Day off
Reviews of Quest Diagnostics
"The staff was great, great location close to home, clean, fast and easy. Hoping this location stays open. Sadly Dr. email to send the referral was very slow."
"Signed in, sat for over a half hour phlebotomist came out said oh, I am not taking any walk ins today. - rude as all get out"
"If I could give zero stars as a rating I would. The employee at this facility doesn’t even deserve one star. He was so rude and arrogant. This is twice with same employee in last six months. It’s obvious when it’s getting close to closing time (even though my scheduled appt time was 50 mins prior to closing) this employee just wants to go home without servicing his remaining appointments. After waiting 20 mins after my scheduled appointment time, he called me into lab draw room and proceeded to tell me he couldn’t find my orders. I told him they were sent from my pcp within the last week. He wouldn’t check again. I contacted provider and it was confirmed that they were electronically sent on 9/6. They also faxed another order while I was on phone with them. Employee said if he got the fax and had time before closing, he would draw blood for labs. At one minute prior to closing at 2pm, he told me he couldn’t read the fax. He showed it to me, and I said I’m a Registered Nurse and I can read this order. He said he couldn’t perform blood draw based on ineligibility of faxed order. He kept saying it wasn’t his fault if my provider didn’t electronically send orders and sent a duplicate via fax which he couldn’t read. Six months prior to this visit, the same employee advised me never again to schedule the last available appointment for the day if it was close to closing time. I have been a loyal customer of Quest at this location for years. Up until this rude man became employed at this location, I was always pleased with service. Now, knowing he is employed there, I won’t return to this location, and possibly any other Quest facility."
"They were ready for me very quickly. I expected from the reviews to be there for a while but they were ready for me right on time. The nurse made me feel comfortable, even though I have a fear of needles. I was in and out within 15 minutes. Thank to the amazing nurse I had, he was so kind."
"I waited a super long time considering there were no other patients there. Once inside a room, I had a wonderful nurse checking all my information. Then she said the doctor would be in shortly and he had me wait another 20 minutes. Then he was very rude and unprofessional the entire time. I do not usually write negative reviews but when it comes to a healthcare setting, I think it is important for people to know."
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