Quest Diagnostics 885 South Randall Road, Elgin, IL 60123
About the Business
Quest Diagnostics is a leading provider of diagnostic testing, information, and services in the healthcare industry. Located at 885 South Randall Road in Elgin, Illinois, this institution offers a wide range of laboratory tests and services to help healthcare providers make informed decisions about patient care. With a focus on accuracy, innovation, and efficiency, Quest Diagnostics is dedicated to improving the health and well-being of individuals across the United States.
Photos
Location & Phone number
885 S Randall Rd, Elgin, IL 60123, United States
Hours open
Monday:
07:00 - 15:30
Tuesday:
07:00 - 15:30
Wednesday:
07:00 - 15:30
Thursday:
07:00 - 15:30
Friday:
07:00 - 15:30
Saturday:
07:00 - 11:00
Sunday:
Closed
Reviews
"I would give them zero stars if I could. Employees couldn’t have been more disrespectful. I chose this facility for convenience but will be going elsewhere. Wouldn’t even let me get my question out before closing the door in my face. Facility was empty in waiting room and parking lot but they had no time for me."
"Horrible. I got to my appointment about 40 minutes earlier than usual. No one at the front desk to explain that I needed to use the bathroom. I was here for drug screening test. I had consumed so much water to ensure I was ready to use the bathroom. The entire time the place was not busy. This is one of those places where proactiveness is not important. Not one person acknowledged me sitting there for so long. If you are reading this. Pic another location. I haVe been at other locations with this company and this experience for me was a first. I was called 10 minutes before my appointment realizing all the staff that was there was doing pretty much nothing."
"The 3 ladies working the desk to check patients in for their labs are very incompetent with their people skills. I've been here twice in the last 2 years and have had the same rude welcome as the 1st time. Management should give a class on how to treat incoming patients. Next time I'll be going to a different location. Great work ladies! Happy holidays!"
"People at the center were very kind. Making the appointment was not so nice. My 91 yr old Mother had trouble navigating the auto phone and there is no person to talk to. When we got there a tablet met us and couldn't find the appointment. And ,again, Noone to help. It is very frustrating"
"Great experience. Easy to sign in, and appointments were running smoothly. They had three phlebotomists working at this location the weekday I was there. My tech was great! I drove a little farther to this one after seeing some negative reviews about other locations, for me it was worth the little extra drive. Will get more labs done at this location in the future."
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