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Quality Inn Elgin I-90
500 Tollgate Road, Elgin, Illinois, United States
About the Quality Inn Elgin I-90
Quality Inn Elgin I-90 is a charming lodging institution located at 500 Tollgate Road in Elgin, Illinois, United States. This cozy hotel offers comfortable accommodations and convenient amenities for both leisure and business travelers. Guests can enjoy a complimentary breakfast, free Wi-Fi, a fitness center, and a seasonal outdoor pool. The hotel's convenient location near Interstate 90 makes it easy to explore the attractions of Elgin and the surrounding area. Whether you're in town for a weekend getaway or a business trip, Quality Inn Elgin I-90 is the perfect choice for your stay.
Photos of Quality Inn Elgin I-90
500 Tollgate Rd, Elgin, IL 60123, United States
Reviews of Quality Inn Elgin I-90
"Feeling at home -- very relaxing, safe and organized haven. All staff extremely helpful, accommodating, pleasant, efficient and professional. Free full breakfast is always something to look forward to to kick-start one's day. Thanks for a wonderful stay!"
"I ask you not to bother the client with nonsense and think over your payment system so that if a person wants to smoke and sleep all day, give them the opportunity to extend it in advance. What is the difficulty in making the card work the next day and withdrawing the deposit when I go down the spm and ask to do it in the evening of the previous day before the extension?"
"The lady at the front desk was extremely rude. She said her name was Danielle but I’m not sure if that’s true. I asked her for a different remote for the tv because it doesn’t have an input button and she acted like there wasn’t a different remote in the hotel and she did it in a very rude way. Did absolutely nothing to try and accommodate me. I ended up asking one of the cleaning ladies and they got me a remote right away. Room was okay customer service wasn’t."
"Floors in the rooms are Filthy. Toilet doesn't work correctly. T v doesn't work correctly. Access into the building is a nightmare doors and cards don't always work. The counterstaff is absolutely useless. There was a problem between this hotel and priceline. The counterhelp was too ignorant to listen to facts review facts and made a scene.. This hotel should be closed down until they replace all of the staff. December 22nd 2023 day shift Worker was the most repulsive customer service agent I have ever dealt with in my entire life.. This particular hotel had possibilities but it hired the wrong workers. The afternoon shift who took care of the hotel was never at the counters. Many times a day the key cards had to be reset. The soap dish in the shower was rusted. This particular hotel needs to be closed until management and all workers are replaced"
"Service was absolutely terrible and staff was very inconsiderate after my family informed front desk staff that they had been bitten by BED BUGS and the receptionist insisted that we didn’t speak loudly of the situation so others wouldn’t know what was going on. There were no accommodations to assist as the stay was not comfortable at all! When asked to speak to the manager the front desk rep stated, “She’s asleep and I can’t wake her up” another dissatisfaction. Pictures were taken of the bed bugs after we went back to the room and pulled back the sheets to find bugs crawling underneath! For approximately a 10 hour drive to make and be completely dissatisfied during our stay and left a day early I HIGLY would not recommend. No one will reach back out to us regarding the issue and to also find out they ran one of the parties debit card 6 times and taken over a thousand dollars out of her account. I DO NOT DO NOT DO NOT recommend a stay at this hotel! *Photos are added as well but not sure why they aren’t visible to see*"
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