Grand Geneva Resort & Spa
7036 Grand Geneva Way, Lake Geneva, Wisconsin, United States
About the Grand Geneva Resort & Spa
Grand Geneva Resort & Spa is a luxurious lodging institution located at 7036 Grand Geneva Way in Lake Geneva, Wisconsin, United States. Stay the night Sunday - Thursday and receive two FREE rounds of golf, indulge in an extravagant brunch with complimentary Champagne and Mimosas, and enjoy excellent service and stunning countryside views. Treat yourself to a relaxing spa experience with our Grand Manicure package deal. Explore 1,300 beautiful acres of rolling hills and pristine views just an hour north of Chicago at the Illinois-Wisconsin border. Our newly redesigned guest rooms and suites offer modern residential finishes, curated artwork, and serene woodland views. Enjoy a variety of dining options at our award-winning restaurants and cafes, featuring hand-selected and perfectly prepared dishes. Relax in our private abode for extended stays or short breaks, and take advantage of our in-room dining menu for breakfast in bed or evening snacks. Stay longer and save with our special offers, including waterpark passes, resort credits, and complimentary breakfast, snacks, and Happy Hour. The WELL Spa offers holistic rejuvenation and recovery, focusing on mind, body, healthy aging, nutrition, and beauty. Host your special day or corporate event at our Lake Geneva wedding venues and expansive meeting spaces. Grand Geneva Resort & Spa promises to delight with impeccable service, breathtaking views, and unforgettable experiences.
Photos of Grand Geneva Resort & Spa
7036 Grand Geneva Way, Lake Geneva, WI 53147, United States
Reviews of Grand Geneva Resort & Spa
"The room was very nice, as were the grounds. However, as much as I wanted to enjoy this place, one thing after another kept happening. It is extremely overpriced for the quality provided. The cafe provided what could be considered “breakfast” for 2 adults and 2 children for only the smooth figure of $100… If this wasn’t bad enough, half of the food was inedible. What wasn’t burnt into a hockey puck, was raw…as in my PORK sausage. It was literally pink….absolutely disgusting. I would have been willing to brush that off i guess, if it wasn’t for one thing after another after that compiling. We had to call multiple times for a shuttle because they forgot about us, the lines would be in the area of 20-30 minutes long just to buy a can of soda…. Then just to put a cherry on top, after being continually disappointed by everything else, we decided to just go make smoothies in our room. Well the blender in our room was from about 1994 and couldnt spin with nothing in it. It started to smoke once turned on and our room smelt like burnt rubber for hours. Long story short this place tricks you with the facility and then falls short in every category once you get here. EDIT: After expressing our dissatisfaction with our stay, Grand Geneva provided us with a free 2-night stay at the main lodge to use any time in 2024. Although my stay didn’t go as planned, it was very nice that they did what they could to right it."
"Spa: I was very disappointed but at the same time there was very friendly staff, services were amazing, and products are top-shelf. Women's locker room waiting area seemed very outdated and basic compared to the elegance of the reputation of this spa. It was standing room only, which does not ooze relaxation when it's so loud and crowded along with the noise from the dirty whirlpool. We were never told there was a separate waiting area that was quieter and more tranquil. I won't be back because of this. Very disappointed because the service and products were great."
"Stayed in the white tail villa with friends. The villa itself was great. Perfectly decorated and stocked. We loved it! The lodge and dinner at the chop house, also lovely!! Joel was our server, he was fantastic. The purpose of our trip was fun and spa. The water park in Saturday was packed. There were no seats and it was shoulder to shoulder with people. Had we known, we would NOT have paid to go. They should have a capacity that is within comfort of the guests. The wellness spa area itself was very outdated, tight, and unmaintained. We showed up an hour prior to services to enjoy the amenities but after seeing the quality, we were not eager to even participate. Everything is small and dated and with other Spa facilities near by, I would NOT go back. The service (wellness body treatment) was lovely very professionally done but the facility amenities for a “girl day” is a big PASS. I hope a wellness spa renovation is in the VERY near future for this resort."
"We love everything about Grand Geneva Resort and Spa other than the bathroom- changing room in the pool area. Please, please upgrade & allow for privacy and space to appropriately change & facilities. Other than that, we have always had a great experience. The rooms are awesome and clean. Staff service is friendly location is gorgeous."
"The entire staff of The Grand Geneva resort were amazing. Everybody was very personable and friendly and professional. Our server Riley was exceptional and that she was entertaining and gave us a history of the resort and of course make sure everything happened as it should. Our first time at this resort and we loved everything about it. We stayed in a large sweet that was amazing. It was -10 degrees when we were there so we didn't participate in any of the outdoor events however the indoor pool was packed and the restaurants didn't disappoint. Really love the Jazz in the main lobby on Saturday night. Thanks to the staff at the Grand!"
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