Cinemark Century Deer Park 16

"This place makes me dearly miss the Regal that used to be on Aptakisic & Milwaukee, that's really the summary. The whole place feels a bit dank and outdated. The theater we sat in had normal seats instead of the nice reclining ones. They charge you upwards of $5 for fountain drink refills (absurd) but don't even have the coke remix machines. They also seemed to be short staffed. You'll get to see your movie but there's really nothing special about the experience otherwise."

"I choose this theater because of its proximity to my house. Typically, I visit this theater twice a month. While I mostly have positive experiences here with my kids, there is one recurring issue. Every time I come, the cashiers, including the assistant manager, struggle to scan my membership rewards for a discount. Despite having a membership that offers a 20% concession discount, they attempt to charge me the regular amount disregarding my membership benefits. The assistant manager even informed me that the discount only applies to rewards points when I use them, not the 20% off at concessions, despite my monthly membership with the company. This is not an isolated incident as similar situations have occurred multiple times. I hope that the management addresses this issue and provides better training for their cashiers and managers. Otherwise, they are wasting both my time and that of other moviegoers waiting in line."

"If I could give a 0 I would. I'm a teacher at a daycare and I brought some of the kids on a field trip and before we even got out of the van I see a lady who later find out wad the assistant manager and a guy who knows who he was look at our van and shake there heads. Then I came in and the same lady was at the counter talking bout us. We have been to plenty of movies and theater and never had a problem and ahe told us we need to let them know next time. We ordered pur tickets online. She said we are super short handed. This is very unprofessional."

"Posting this at 11:36PM in an intermission. There is no sense of having intermission at this time. The pantry is not open, not even a vending machine. Seats are not comfortable."

"Comfortable seats and great popcorn!"