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Crowne Plaza St. Louis Airport, an IHG Hotel
11228 Lone Eagle Drive, Bridgeton, Missouri, United States
About the Crowne Plaza St. Louis Airport, an IHG Hotel
The Crowne Plaza St. Louis Airport, an IHG Hotel, is a luxurious lodging option located at 11228 Lone Eagle Drive in Bridgeton, Missouri, United States. This hotel offers top-notch amenities and services, including spacious and comfortable rooms, a fitness center, a restaurant, and a business center. Conveniently located near the airport, it is the perfect choice for both business and leisure travelers looking for a comfortable and convenient stay in St. Louis.
Photos of Crowne Plaza St. Louis Airport, an IHG Hotel
11228 Lone Eagle Dr, Bridgeton, MO 63044, United States
Reviews of Crowne Plaza St. Louis Airport, an IHG Hotel
"only thing good about this hotel is the shower/hot water. The staff doesnt want to be there and it shows they were very short and had attitudes. The room was still dirty with leftover choclate cake crumbles on the floor, a dirty towel and dirty sock from the previous people. I asked for towels and wash rags never got them. Also paid for 3 adults for the room and added breakfast but they claimed it only counted for 2 occupants even though i paid for 3."
"We came in around 2am from a long night and the one from desk staff that was working, Brian, was amazing! He was so helpful and efficient with getting us checked in and making sure we had everything we needed. Brian definitely made our experience, and handled each guest very professionally."
"We stayed here on two different occasions. The first stay staff was not friendly, almost as if we were a bother to them. We used the pool and tried breakfast. The pool was cold, and people kept standing at the top throwing fries, soda bottles, and other trash in the pool while kids were swimming. The breakfast food was okay, nothing special. The second stay, staff was very friendly at check-in, but our hotel room didn't have heat. We noticed the night before it was a little chilly, but by in the middle of the night, we were freezing! Soon as we woke up, we called down to the front desk, and they seemed not bothered at all and told us they would get somebody to look at it. No one showed, so we packed up and left. My husband told the front desk again that we didn't have heat in the room during the stay, and they again said they would send someone but didn't seem to care.. needless to say, we tried, and it was okay, but due to the lack of customer service and maintenance, we will be finding another hotel near home for our stay vacations."
"Christopher at the front desk is probably the nicest front desk individual I’ve ever come across. Full of passion for his job, unbelievably friendly, and willing to go above and beyond for his guests. Management, take note of this fella, he deserves the world. Thank you for making a check-in process effortless. You guys rock I did not catch the fellas name but the early morning breakfast server who I found out is from Peru. Super nice guy and again, one of the nicest fellas to have a conversation with. Keep these two individuals happy and you will make a fantastic hotel."
"Our flight was late so we missed our connecting flight. The airline put us in a room here. We were appreciative. Walking in, the hotel seemed decent. Staff was friendly. We didn’t have our bags so we asked of they offered complimentary items such as a toothbrush and toothpaste. They do not, but they do sell it. However, they were out. When we made it to our room, it was disgusting. The bathroom was very dirty, the floors hadn’t been vacuumed at all. Honestly, I think I’d rather sleep in the lobby. I would definitely not pay to stay here."
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