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Hilton Garden Inn St. Louis/O'Fallon MO
2310 Technology Drive, O'Fallon, Missouri 63368
About the Hilton Garden Inn St. Louis/O'Fallon MO
Hilton Garden Inn St. Louis/O'Fallon MO is a comfortable and convenient lodging option located at 2310 Technology Drive in O'Fallon, Missouri, United States. This modern hotel offers spacious and well-appointed guest rooms, a fitness center, indoor pool, and on-site dining options. Whether you are traveling for business or leisure, Hilton Garden Inn St. Louis/O'Fallon MO provides a welcoming atmosphere and excellent service to ensure a pleasant stay.
Photos of Hilton Garden Inn St. Louis/O'Fallon MO
2310 Technology Dr, O'Fallon, MO 63368, United States
Reviews of Hilton Garden Inn St. Louis/O'Fallon MO
"You can put lipstick on a pig but it is still a pig. Even if the pig identifies as human it’s still a pig. My wife and I travel all over the US and stay mostly in Hilton properties. At first glance this property looks and smells nice when you walk in but it goes down hill from there extremely fast. After receiving our room keys we headed towards our room. The hallway wreaked of cigarette smoke, not from days ago but literally coming out from under a room that moment. We informed the front desk staff, they walked with us to the hallway. Instantly the front desk staff member said “oh yep that’s smoke and walked back to the front desk”. They said they knew who was smoking but would not tell the room they needed to stop. The front desk doesn’t enforce rules they will just charge the smokers the $25 incidental fee. I mean for $25 it totally makes sense why this place is a steaming pile of human excrement. When finally in our room we notice the floors were not picked up, garbage under the beds, pink mildew in the shower tub and behind the toilet, and pee stains on the toilet base near the floor. To make it even worse the cigarette smoke from the hallway creeped into our room. Such a disappointment to say the least. This is a perfect lesson for life. If you lower the expectations and refuse to enforce the standards then you end up reducing the whole to a lower quality and the cycle continues until what you have is garbage. On the other hand if you raise expectations and enforce the standards then you actually lift up the whole and have better outcomes. Even if some fall short they are still lifted higher then they once were. This is true for all things in life. Sadly this place is a pig with lipstick. Save your money and find a better property to stay at. You’ve been warned."
"We stayed here visiting family. There were fans in the hallway down from our roo. drying a flooded room the whole time we were there. The noise wasn't favorable. We took our nieces to the indoor pool which they loved."
"while the room was very good, there was food under the bed. Incomplete vacuuming seemed the cause. Otherwise I would have given a 5 star. The actual personnel gave great service, the problem was the listed amenities. The QR code and description shows "in room dining" which means "room service" to us. When we ordered, we had to go down and get it ourselves. Also, the QR menu was between 80% and 90% unavailable. Even the menu at the lobby had only a few of the items listed available. If they had listed these errors as "not available at this time" we wouldn't have spent time and frustration trying to decide ."
"Went to watch our Grandson play in a Hockey tournament. The hotel is centrally located. Rooms were clean and the Hotel is clean."
"Accommodations were excellent! Room was clean and comfortable. Breakfast and dinner are not free, but good for a quick bite. The server was super nice and very personable."
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