Staybridge Suites Rockford, an IHG Hotel

"Our stay has a great room. The sitting area was very roomy and comfortable. The beds were great with luxury linens....I slept great! My main complaint was the quality of the paper products (tissues and toilet paper.) They were horrible! Worse than the local gas station. Everything else was so very nice, but they really dropped the ball with the paper products. One other drawback was the lack of outlets bedside for phone charging, but we just unplugged the clock and lamp."

"Rooms are clean, staff was friendly. I was there for a month and they made sure I had anything I needed. There is also several places to eat around the hotel. The Hoffman House, Scoreboard, The Tavern on Clark, and Thunder Bay are all within walking distance if the weather permits."

"Wow! This hotel was wonderful! The rooms are super clean! The bed was very comfortable! The lady checking us out was very friendly! We were just so pleasantly surprised and appreciate how nice are stay was! Thank you!"

"The staff was very nice and good looking if I may say so. The rooms and bathrooms were nice and clean with kitchen appliances, bowls and silverware. The dish washer was a great help. They also offered washing machines and workout room on site. The continental breakfast was very good with many options. They also had a 24 hour pantry/store for basic necessities, snacks and drinks. There are many close restaurants too. Overall it was a good experience. Now the bad stuff: The fridge didnt really fit in the spot were it was and if you didnt push it past the counter that it hit, the fridge would stay open. The pool was small and not appealing. They also filled the hot tub with concrete for add ome reason so... those weren't much of amenities."

"A Memorable Stay at Hotel Serenity I recently had the pleasure of staying at Hotel Serenity and I must say, it was an absolutely delightful experience. From the moment I stepped foot into the hotel, I felt welcomed and well taken care of. First and foremost, the staff at Hotel Serenity deserves the highest praise. Their professionalism, warmth, and genuine hospitality made me feel right at home. They were always ready to assist with any request or inquiry, and their attention to detail was commendable. Whether it was offering local recommendations or ensuring that my stay was comfortable, the staff went above and beyond to provide exceptional service. The rooms at Hotel Serenity were simply fantastic. Spacious, tastefully decorated, and equipped with all the amenities one could ask for, they truly felt like a home away from home. The comfortable beds, plush linens, and fluffy pillows ensured a restful night's sleep, while the well-appointed bathrooms with luxurious toiletries added an extra touch of indulgence. One aspect that truly stood out during my stay was the impeccable cleanliness throughout the hotel. Housekeeping was flawless, with the rooms being spotless and refreshed daily. It was evident that great care was taken to maintain a high standard of cleanliness, which is especially important during these times. The hotel's atmosphere exuded tranquility and elegance. The serene ambiance, coupled with tasteful decor and soothing music, created a relaxing environment that was perfect for unwinding after a long day. Whether enjoying a drink at the cozy lounge or taking a leisurely stroll through the beautifully landscaped gardens, Hotel Serenity lived up to its name in every aspect. Additionally, the location of the hotel was ideal. Situated in a convenient and safe neighborhood, it provided easy access to local attractions, shopping areas, and dining options. I appreciated the hotel's proximity to public transportation, making it effortless to explore the city. In conclusion, my stay at Hotel Serenity was truly memorable. The exceptional staff, spacious and inviting rooms, impeccable cleanliness, and tranquil ambiance all contributed to an outstanding experience. I highly recommend Hotel Serenity to anyone seeking a luxurious and relaxing stay, and I look forward to returning on my next visit."