Fan Law Office

"Extremely poor customer service. I used them for my property tax protest through Metlife and I have been getting apology emails since the last 3 months because they have done nothing on the case. Very incompetent and please stay away from them. I have been coordinating with Nicole via email and she responds to ne once in a blue moon."

"One Star because if there is a possibility to give 0 stars, I would have given it. They are extremely incompetent, unprofessional, lackadaisical, lacking in regards to my property tax hearing. Firstly, even though I signed a form transferring over my representation rights to this firm, they say that my case does not appear on their docket. And they always say this too little too late, like for example after my final hearing. Secondly, my hearing was rescheduled three times based on the Agent's ask and every time they behave as if they are unaware. The county always says that the Agency has rescheduled and not them. Third, they are extremely lacking in evidence collection and could not even use the evidences or better structure the evidences that i have collected on their behalf. Their treatment has always been unfair to my case and treated my case as an outsider case. Fourth, there is complete disconnect between their staff and the Agent/attorney. I noticed that other review is also 1 star, and that speaks about their competence."