Walgreens

"This used to be a fantastic store and was one of my go tos growing up. But man this place is a dump now. Bums outside, slow customer service both in person and over the phone. Left me on hold for 20 minutes only to hang up on me. Tried calling then back but gave up after another 20 minutes of the automated message telling me that there was 2 callers ahead of me. We need more 24 hour pharmacies, this place has fallen apart. Edit: pharmacy is just so awful I have to point out that it takes these guys around 8 minutes just to help someone pick up meds. I may just have to look at express meds to get what I need. These guys are pretty much dogwater. Worst of the worst. No hustle whatsoever. Just going through the motion. Very obvious these employees are allergic to work."

"Pharmacy has horrible service. Been waiting on medication that was supposed to to help ready in 30min waited 2days. Called about 10xs in those 2 days all i got was “itll he ready in a couple of hrs”. Prescription was placed on Saturday and today is Monday. Called again this morning and got the same,that it will be ready in a couple of hours. Called the Walgreens on bandera and hillcrest to xfer medication and it was ready in 15min"

"Literally in line inside for over 40min picking up prescription the wait is ridiculous only one person on check out i still have 4 ppl ahead of me and 10 behind me"

"Showed up to pick up my husbands pain medication & antibiotic that was covered under workers comp. They refused to fill even after we gave them all the workers comp information. The pharmacy tech asked me for all the employers info I even gave him the direct line to hr who deals with workers comp he refused to call. He said it could be a couple of days before the medication will be covered. My husband was injured in the job and his finger was broken he doesn’t have days he needs his meds now. They lack an initiative. People no longer want to work and they have no sense of responsibility. Even after everything is given to you in your hand your still refuse to do your part. I would not recommend Walgreens Period"

"Idk what happened but this store has gone down hill. I use to come by after work at night since I get off at 2am. The new cashier some white lady is not all there in the head an seems a bit off. The over night security is there talking to the bums outside inside of telling them to leave the property an tonight there was about 5 of them surrounding the front door area."