Walgreens,

6363 Rittiman Rd, San Antonio, TX 78218, United States

"If I could give negative stars, I would. I should have known as a healthcare person myself, knowing Walgreens' reputation NOT to choose them as a pharmacy. I thought maybe since moving to TX, things could be different. WRONG!!! For over a year, I had my anxiety/sleep medication, which is a controlled substance, filled at CVS. I transfered to Walgreens because it was closer to my home. For 9 days and counting, I have waited for this medication to be filled....after twice being told it would be ready, waiting 30 minutes in line to pick it up, only to find out it was canceled, not once, but for a second time. The pharmacist had trouble getting it to go through because it was an out of State provider. So, she said she would call CVS to find out how they were able to fill it and give me a call back. I told her I would pay out of pocket, and she told me she could not even get it in the computer system to allow me to do that. WHAT?!?!? Your computer is blocking a prescription from an MD? Thats new to me. What if I were on vacation and ran out of my meds? This has happened to me and it was filled out of state, by CVS with no issues. Anyways, next day by lunch, I called and was told that it was on her list to do. I think my dead silence gave it away because she said she would call right then and call me back. No call back 4 hrs later. Imagine my state of mind at this point not having this medication. Not only have I not been able to sleep well, but my anxiety and depression is waaaaaay up! I just have nothing good to say about Walgreens as a healthcare person or as a customer. What if this had been a life saving med, would this have been different???? Of course, if you asked my husband, hed say his life is in danger. Seriously, though, now because of the time change from NC to TX, by the time my provider gets me a new prescription sent to CVS, I will be 11 days without this medication of I'm lucky! I will NEVER, EVER use Walgreens again and will warn all friends, family and patients to avoid them, as well. Walgreens is not, Not, NOT America's most trusted pharmacy, and you have seriously failed in upholding both your Mission and Vision Statements."

"My doctor sent a prescription to this Walgreens on 9/11. I went to pick it up on 9/12 and 9/13. Both visits I was told I would have to wait 20 minutes. Why?!?!??! The employees at this pharmacy lazy and pitiful as hell!! I will not be having any more of my prescriptions sent to this Walgreens. DO NOT RECOMMEND"

"Im not a big fan of walgreens , i never go. But whenever i do its always clean, theres usually polite people working, rest rooms always clean, decent selection of needs and wants. Every single walgreens feels the same since childhood, they are, but the vibe doesn't seem to change from one side of town to another, or even town to town. I digress."

"I always love Walgreens. I've been told that it's expensive, I disagree. You just need to know how to shop there. 1. Utilize the online coupons in combination with the ad and for an even greater shopping experience, combine your coupons with clearance item (if you're fortunate enough to find that match up). 2. If that is too much for you, just walk around the store and look for clearance tags. You can find some awesome deals this way. The first way requires a bit of homework done before you enter the store and yields more consistent savings. The second requires you to be completely open about what you will be purchasing but is a fun, spontaneous was to find some unbelievable deals. Good luck and happy Walgreens shopping, just as long as you're not shopping where I shop. If you do, please ignore the clearance till after I have done my shopping. Thank you kindly."

"The prescription is for a single bottle which I received the first time. For the second, they claim to be out but had 10 single ml which cost $50 more but would have a single bottle for me by the next refill. Third refill time Andrea pulled out 10 single mil bottles which I protested to. She claims that "technically" the single bottle is only good for a limited time after the first use. I countered that it was not a problem the first time nor was it mentioned on the second refill. Andrea claims incompetence and that it was missed. She then had me wait for a while to switch to the single bottle but then came back and said she had issues with the insurance and it would take an extra day to fill. I ask to have the prescription transferred to Sam's and for her to release any insurance claim. She told me to have Sam's pharmacy call her to get the transfer done which I did. 5 days later Andrea has not complied and I am still unable to fill my prescription and several complaints to the Walgreens management have fallen on deaf ears. This pharmacist is not qualified to fill prescriptions especially since she claims that she and her staff are incompetent."