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Country Hills Veterinary Clinic
30695 U.S. 281, Bulverde, Texas, United States
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About the Country Hills Veterinary Clinic
Country Hills Veterinary Clinic, located at 30695 U.S. 281 in Bulverde, Texas, is a top-notch veterinary care facility dedicated to providing exceptional service for all your pet's needs. With a team of highly qualified and compassionate veterinarians, we are equipped to handle everything from routine vaccinations to complex surgeries with the utmost care and expertise.
At Country Hills Veterinary Clinic, we understand the importance of creating a comfortable and welcoming environment for both you and your furry friend. Our clinic is designed to be a calm and friendly space where your pet can relax while receiving top-notch care. We prioritize the health and well-being of your pets, and strive to provide the highest level of care possible.
In addition to our comprehensive small animal services, we also have a 4000 sq foot large animal area where we can provide dental care, surgeries, exams, and yearly check-ups for a variety of animals including cattle, horses, zebras, monkeys, and even the occasional Kangaroo or Kudu. Our state-of-the-art equipment ensures that your pets receive the best possible treatment, no matter their size or species.
When you choose Country Hills Veterinary Clinic, you can rest assured that your beloved pets are in good hands. Our dedicated team is committed to keeping your pets healthy and happy, and we look forward to welcoming you and your furry companions to our clinic.
Photos of Country Hills Veterinary Clinic
30695 US-281, Bulverde, TX 78163, United States
Opening hours of Country Hills Veterinary Clinic
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Country Hills Veterinary Clinic
"I’d give this place 2 stars, but I don’t think they deserve it. This one star is specifically for the staff ( vet tech, receptionist) when I went in. My sister in law called over the phone and she was quoted $700-800 for an emergency pet fixture surgery. When she arrived, they took the pup in the room and were quick to give her an estimate of $2,100. I was very upset because this is not what was agreed upon and I was there right next to her when she spoke to them over the phone. The girl was on speaker as well so I could hear clearly. I immediately called them back when I found this out and spoke with the main doctor who made it clear with his words “ I’m the main boss here” did say he would look into this and resolve it. 5 minutes later they called my SIL and said they would do everything for $800. I appreciate that he did do that for her , but this isn’t why I’m writing this review. When we got there the next day to pick up the pup, he had the worst demeanor I’ve ever seen. He looked very annoyed with us. If you own a business, and your receptionist messes up something it is your responsibility to fix the situation. I understand he may have lost out on money, but as a vet I believe you should care more about helping dogs than money. It seemed like all this man cared about was money. If he wasn’t ugly with us and didn’t basically throw our pups meds on the table I wouldn’t be writing this. Be more professional and do better if you want to keep your business open. I will never be coming back here and I will be reporting this to the BBB and will not be recommending anyone to come here. We have 6 dogs and this place definitely lost my business forever."
"I’m making this as a warning to anybody and everybody considering taking their pets here! Monday (1/8/24) I had let me dogs out to potty and when they came back in I noticed one of my dogs face had some swelling I was thinking possibly a bee a sting and was giving him Benadryl throughout the day. The next morning Tuesday (1/9/24) when we got up his face had tripled in size and he had started drooling with blood. I called around to multiple vets through out the day trying to get him in somewhere to be seen when another vet had recommended this location. I called them and they said to bring him in right away and they could see him. We arrive around 5:30 pm (1/9/24) and they take him back to get his weight and examine him. The first vet comes in and informs me that it was a snake bite that they could see the to punctures on his cheek that with medications and steroids he should be okay. So we ask him the cost of everything and a vet tech comes back in with an estimate of 801$ we informed them that we didn’t have the funds that we would get paid that coming up Monday if they could work with us. They told us they couldn’t do payment arrangements but we could remove some things from the estimate that were not necessary but more help to speed the healing process up. So he came back with a second estimate of 200$ and I told him we were able to pay that and I asked multiple times if he was sure that the steroids and antibiotics was enough to save him and he assured me that it was. After the vet tech left the room to gather medications and give him the shot a third (what I’m assuming is a vet) comes in to the room and tells me that without the other treatments (which was just an IV bag blood test and him staying over night) that my dog would die and would not make it to Monday to seek further help. He then proceeded to ask us if we could get money from friends or family members to gather the cost of the extra things they wanted to do. We told him n that we have already talked with friends and family members and nobody could help us. He then proceeds to ask us if we had any gold chains or GUNS or anything of value that we could hand over to them to hold until we could pay of the remainder of the 800$. We told him we didn’t have anything like that and he just sat there and kept repeating that my dog would die unless I could get the extra treatment! At this point im hysterical and crying because I just lost three of my dogs the year prior to old age and bloat. My husband is getting irate because this doctor who is obviously cold hearted kept repeating to me my dog would die. Incredibly unprofessional!! I do not know this vets name and at the time I was in such hysterics that I didn’t even think to ask. It is the next day Wednesday (1/10/24) and the swelling in my baby’s face is almost completely gone and he is doing so much better! But I will NEVER go to this place ever again and I suggest nobody else does either!! Editing to add I believe the man is Jordan Tijerina and is the practice manager. smh."
"We are so grateful that we found this amazing clinic! We had 2 dogs and our Troop had some serious health concerns. Dr. Paton saw him immediately and started treating him. Within a year, Troop's health became considerably worse and caused him to have grand mal seizures. Dr. Paton once again saw him quickly and put him on a new medication. During the night, his condition deteriorated and we brought Troop to the clinic. He was too weak to walk so Jordon carried him inside for us. He required a major surgery and we were told to come and say our good byes. When we came in, the entire staff was very compassionate and emphasized with us. The next morning, we were told that he was suffering so we put him done. When I picked up his ashes, I was astonished at the beautiful container that his ashes were in. We also received a beautiful card from the staff a few weeks later. Everyone in the office helped us to feel so much better during a difficult situation. We are very grateful for everything you do and have done for our family!"
"Dr Kenny Paton has been our vet for over 20 years! There is no one I would trust more! The staff is always friendly and helpful. If you are on time for your appointment, you rarely have to wait for an exam room. They run like a well oiled machine! If you are anywhere near the Bulverde area its worth the drive."
"I'm new to the San Antonio area. My little dog wasn't feeling well. I wasn't sure where to take her too. I came across Country Hills Vet. I gave them a call, they were able to see her next day. They observe her, explained all that she needed. I was sad because,I had to leave her overnight. The staff was so nice n caring. Highly recommend Country Hills Vet."
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