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About the CVS
CVS is a one-stop shop located at 4805 Medical Drive in San Antonio, Texas, offering a wide range of products and services. From clothing and convenience items, to health and beauty products, to groceries and liquor, CVS has everything you need in one convenient location. Whether you're looking for a quick snack, a prescription refill, or the latest fashion trends, CVS has you covered. Visit us today and experience the convenience and variety that CVS has to offer.
Reviews of CVS
"Garbage. Absolute garbage. An hour on hold just to get an update on my sons prescription. They never answered. This happened when I had COVID too and it took 30 minutes to answer, someone picked up and said they didn’t have my insurance information updated and he didn’t have the time to update it because they were short staffed. Then put me back on hold. I waited another 30 minutes and he finally answered again and did it. Then I had to wait 3 more hours for them to fill it. They’re apparently always understaffed, so they don’t know how to hire more people or keep people (probably because he’s so rude) and doesn’t know how to speak to customers. Please, go to Walgreens or go to H‑E‑B. I guess the lack of business will give them the opportunity to actually service people without having to worry about hiring more. I’m definitely switching my pharmacy. If the manager or pharmacist or owner is reading this, your pharmacy is garbage."
"The pharmacy tech that was on staff was awesome, she was helping a couple people at a time to make things fast and efficient. You really don’t see that type of work ethic anymore. I would’ve added her name but she was busy so I didn’t want to take up any extra time, but I was there on Tuesday around 7pm ish."
"Pharmacist are rude and don’t have any people skills. I understand they are understaffed, but their unnecessary comments do not make it any better as it backfires to having longer/unnecessary conversations with customers they get upset. I ended up preferring to go another pharmacy which was a more expensive over dealing with these people. Ha Tran needs more customer service training."
"Most of the reviews are about the pharmacy which is clearly understaffed and while that needs to be addressed I haven’t had terrible problems with them, as most of the time they are just rushing through and deal with you as quickly as they can. However, the front is another issue entirely. I’m writing this after having my 4th issue with the same front register employee. He’s been there for a while but does not seem to have any power to help at self check out or address issues with purchases or memberships. I do not know why they have an employee always at the front who can’t do anything without a manager (who never seems to be there). To top it all off he doesn’t seem to understand anyone’s frustration with having their time wasted. It’s good to be friendly but it’s infuriating to have someone smiling at you and making light of an issue you’re having. This store clearly needs better management. These reviews are abysmal. It might be time to switch to Walgreens."
"I have never experienced someone so rude. Called to pick up prescriptions and the woman on the phone at the pharmacy was the rudest I have ever experienced. Went and reported this to the woman on staff in the pharmacy, Ashley and she did not give a damn. Will bet my bottom dollar, Ashley was the one working the phones."
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