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Banfield Pet Hospital
5219 De Zavala Road, San Antonio, Texas, United States
About the Banfield Pet Hospital
Banfield Pet Hospital in San Antonio, Texas is a leading veterinary care institution dedicated to providing top-notch medical services for your beloved pets. Located at 5219 De Zavala Road, this state-of-the-art facility offers a wide range of services including routine check-ups, vaccinations, surgeries, dental care, and more. Our team of experienced veterinarians and staff are committed to keeping your furry friends healthy and happy. Visit Banfield Pet Hospital for all your pet's healthcare needs.
Photos of Banfield Pet Hospital
5219 De Zavala Rd Ste 102, San Antonio, TX 78249, United States
Opening hours of Banfield Pet Hospital
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
10:00 - 17:00
Reviews of Banfield Pet Hospital
"Did not get to speak with anyone in person due to long lines. However, was able to call the next day and speak with someone over the phone. All my needs were addressed and will start taking our ne puppies there next month"
"Service is terrible. The desk clerk was condescending after I made an appointment online and expected the services I believed I had scheduled. I was informed when I showed up that the online system will allow you to book services that aren't necessarily possible. I was somehow supposed to know then and told "well, you should really just call" when I explained I tried but no one answered and when I tried again later it was after hours, I was told "well, the website just really isn't that good" somehow implying I was getting better service in person... I guess... I mean, I wasn't, but I guess that was his opinion of himself. I did meet with the vet and was told my dog needed blood work twice before a teeth cleaning (ok fine seems reasonable, I guess, I'm not a doctor) so there would need to be a second visit for the actual cleaning, but I was talked into what I thought was pet insurance but turns out it's an overpriced discount plan. It doesn't cover much of anything, and the costs were still pretty high even with their lovely auto renewing plan. I found we never used it, and it wasn't worth keeping. I called and tried to cancel, and I thought it was all good until I got a letter threatening collections for unpaid payments. I hadn't agreed on that call to finish the contract year (our 2nd year of the plan) and was told it'd be prorated. Called again and spoke with another annoying dude who said "Um, well" upwards of 25 times (I was bored and started counting). I ended up just paying off the rest of the year to be rid of them. Wouldn't recommend getting any of their "plans" and would definitely go to the Bandera location if you have to use Banfield at all."
"I just want to say how thankful I am for the staff the front desk associate Lyn is always very nice. Also Dr Julia Mueller is always so nice and explains everything so well, We cancelled our original appointment and waited 2 weeks just so we could make sure my sweet Lulu was able to see the same doctor. My baby is super scared to go to the vet and I know that Dr Mueller does her best to make her visit as good as it can be!! Just want to make sure Dr Mueller gets the recognition she deserves!"
"Close to 12 years ago. My family and I encountered a pitbull puppy abounded in a parking lot of a superstore. Hyper and thirsty, we took her to this hospital. We found out that she wasn't chipped or cared for. We posted her pic in the hope that someone would claim her. We decided to foster her in the meantime, forward 11 years later, she was part of a family, and the staff of Banfield pet hospital treat her as such. A family member. The care and support we find within the hospital through 11 plus years is superb. Rosie, the pink nose pitbull will live forever in our hearts."
"I brought my baby in for her appointment, after calling to notify them I would be late. They refused to see her and threatened to call the police on me for wanting to see the cancellation policy. The manager disrespectfully and unprofessionally spoke at me and told me she would be happy to cancel all of my Optimum Wellness plans. I will never use this location again. Even the store and grooming department at this location are horrid."
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