Walgreens,

9903 Potranco Rd, San Antonio, TX 78251, United States

"DON’T GET YOUR PRESCRIPTIONS HERE. Every time I go to this location they never seem to have my prescription ready. The last time I tried to get a refill on my medication, they kept saying it’ll be ready in an hour. I called them 3 days straight because the app said it was delayed. After the 3rd time I called, one of them told me they’re not authorized to refill it because my doctor is through telehealth?? Do yourself a favor and just get your medication at HEB. Prices here are way more expensive than HEB too."

"the cashier lady, Dec 23rd 1230pm, was very patient with an old guy paying $250. I was next & she RUSHED. She dropped my bag (with drinks) & didnt even pick it up then said something about the receipt soooo quickly I literally only heard the word 'Digital' & she said thank you bye & proceeded to scan the next ladys items. LIKE HOLD ON THERE MISSY I literally JUST took my card out the machine!! 2 stars because they had everything I needed and the guy stocking was kind and helpful."

"I went to to send out a Western they have a kiosk machine that you can you use and it's quick and easy the staff was helpful and I was able to complete my Western Union very fast thank you for your help"

"I don't usually post bad customer service, but on Monday evening (7pm) I picked up a prescription inside the store. The tech-helper was unpolite and really could use a course in good customer service. She came close to rolling her eyes at me when I asked her to repeat her question. She even got loud and slower. I'm in my 70's but that wasn't necessary. She was a slim redhead..early 20's"

"Came for covid/flu rapid testing and I was made to wait for 40+ minutes after arriving. They didn’t ask for my ID to verify me right away. I was going to pay for the service prior to receiving the test but was directed to go into their makeshift holding room, and told payment would be collected later. The holding room was dirty (how fluids got at the top of that wall that was about over 6 feet high, is a wonder)… it looked like someone left a cup of coffee or hot chocolate up there and it spilled. They never checked in on me. Out of respect for others, I remained in the holding room until I realized they likely forgot I was in the holding room. Then I promptly left. This experience makes this the worst Walgreens pharmacy I’ve ever been to."