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CVS
About the CVS
CVS is a one-stop shop located at 12835 Potranco Road in San Antonio, Texas. This institution offers a wide range of products and services including clothing, convenience items, pharmaceuticals, food, health products, and even liquor. Whether you need to pick up a prescription, grab a quick snack, or shop for everyday essentials, CVS has you covered. With a convenient location and a diverse selection of goods, CVS is the go-to store for all your shopping needs.
Photos of CVS
12835 Potranco Rd, San Antonio, TX 78253, United States
Opening hours of CVS
Monday:
07:00 - 22:00
Tuesday:
07:00 - 22:00
Wednesday:
07:00 - 22:00
Thursday:
07:00 - 22:00
Friday:
07:00 - 22:00
Saturday:
07:00 - 22:00
Sunday:
07:00 - 22:00
Reviews of CVS
"I've been using this CVS for many years. The quality of service in the pharmacy has gone downhill and it does not appear that they care one bit about customer service. This morning, I went to use the drive thru and arrived at 9am. The window was still closed. A couple of minutes later, someone opened the locked shutters. I was not greeted in any sort of friendly manner at all. The transaction was very robotic and there was no sense whatsoever that I was appreciated as a valuable customer. I will be moving my prescriptions to another pharmacy and sever my relationship with CVS. Hopefully they can look at how they treat customers and fix it."
"I was helped by Cristina today and she was very, very sweet and helpful. She was the only employee up at the front and there was a lot going on when I went. A few people were in line in front of me and a few people were at self check out. She kept reassuring me she would be right with me but I was in no rush I could see she had her hands full. I was just there to pick up a few canvas prints and she helped me very quickly. Thank you Cristina for being so sweet & helpful!!!"
"Worst customer service both in person on the phone… that is if you can get anyone to answer. While I wrote this I have been on hold for 30 min. They just keep picking up once it rings and placing it on hold don’t even answer. Only once Walgreens pharmacy please hold and place you on hold before even finishing the sentence. Then when it rings back they just automatically place it on hold. I have even called on two phones at the same time. No someone just picked up stated “we will be with you as soon as we can” they answered the phone I called from the 2 nd time and said super busy how can I help you. I said I need to call in a prescription. She didn’t say anything just out be back on hold. Worse customer service ever! You can still be busy and answer the phone"
"I had to switch my prescriptions here due to insurance and it has been so hectic. #1 they never answer the phone, this is the closest location to me and I still live a far distance #2 they make u call around to find which location has your medication in stock and the last complaint is they are rude. I loved my pharmacy it's ashamed I had to change because of insurance working with CVS I may be looking to transfer to a different location because I don't think a customer should be treated this way. I would recommend read your reviews before switching to this location"
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