Sente Mortgage

"Horrible experience with Kristin Carrol through our entire home buying process. She illegally ran our credit without our consent despite us telling her in writing not to. Later she asks me to “trust her” since she’s been in the business for so long and not lock in the interest rate after on a Friday and to do it Monday instead. Her claim was that they were likely going down on Monday and being a first time home buyer, I foolishly trusted. The rates of course climb another half a percentage so we lock them in only to be informed by Kristin now that locking in prevents rates from climbing on you, but you can always get the lower rate afterward. She deceived us intentionally likely for a commission, or because she didn’t feel like working on a Friday, who knows. All I do know is, I will never work with her again and recommend you don’t either. Each phone call was a chore and left us less confident each time that we were assigned a competent representative for Sente. Kristin Carroll made an already stressful home buying process far worse than it had to be."

"We cannot say enough great things about the customer service and professional experience we had with Kristin and her team at Sente Mortgage! Great communication every step of the way... over the years we have purchased several homes and this was by far the best experience yet. We will be singing her praise to everyone we know. Thanks again - The Skinners"

"Tyler and his team did an amazing job helping me finally buy my dream home! I started the search in March 2023 but didn’t find “the one” till early October. As a first time home buyer I had so many questions and a steep learning curve. Tyler took his time to explain the process, my options, and give guidance when asked. He was an integral part of my home buying experience and was able to expedite my closing, and I closed on Halloween! Tyler made me feel like family and was so quick to respond and truly appreciated his support. I would highly recommend him!"

"I cannot speak highly enough about Tyler and Lauren at Sente Mortgage. This is the third house I have purchased through them, and each time has been an absolute pleasure. Their dedication to their clients is unmatched, and their expertise in the mortgage industry is evident in every step of the process.They take the time to understand your unique needs and financial situation, ensuring that you get the best possible mortgage solution tailored to you. Their communication is top-notch, always keeping you informed and guiding you through any challenges that may arise during the home-buying process. Their responsiveness and attention to detail provide peace of mind, knowing that your financial interests are in capable hands. What sets Tyler and Lauren apart is their consistency in delivering exceptional service. They have earned my trust over the years, and I wouldn't hesitate to recommend them to anyone in need of mortgage assistance. If you're looking for mortgage professionals who are not only experienced but genuinely care about your home-buying journey, Tyler and Lauren at Sente Mortgage are the team you can rely on. Thank you, Tyler and Lauren, for making each of my home purchases a great experience!"

"I have used Kristin and Sente for all my mortgage needs since my first home. Kristin and her team made the home buying and refinancing the hassle free process you wish everything could be. They have my back and I will continue to use Kristin and Sente for all my future mortgage needs."