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Bank of America (with Drive-thru ATM)
20003 Katy Freeway, Katy, Texas, United States
About the Bank of America (with Drive-thru ATM)
The Bank of America branch located at 20003 Katy Freeway in Katy, Texas offers a convenient drive-thru ATM for quick and easy access to banking services. As a trusted financial institution, Bank of America provides a wide range of banking and finance services to meet the needs of individuals and businesses in the local community. Whether you need to make a deposit, withdraw cash, or inquire about loans and mortgages, the friendly staff at this branch are ready to assist you. Visit the Bank of America branch with Drive-thru ATM on Katy Freeway for all your banking needs.
Photos of Bank of America (with Drive-thru ATM)
20003 Katy Fwy, Katy, TX 77450, United States
Opening hours of Bank of America (with Drive-thru ATM)
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 14:00
Sunday:
Day off
Reviews of Bank of America (with Drive-thru ATM)
"They just put a 7 day hold on cashier's check that was under $5k from a Major Bank. I emailed their top chief audit executive, along with other top executive management members to get clarity as to why such a long wait. I plan to send email to audit committee of BofA BOD too. And, this is the second time I had to post this review. Update BofA followed up with me after my post....and the issue was resloved."
"Disappointed with the decision to not offer a dedicated business cashier line because it was not the Managers priority. This location promised to provide such service, when I entered I asked one of the employees if the commercial line was open and she said no but for me to line up on that line. The manager told me he didn't know why I insisted to use the commercial line and I told him I was directed to do so. I asked him do you want me to move to the back of the line and he said yes that he was the Manager not the other employee. I think he was wrong to close the commercial line offered under available services and even worse to not stand by his team after I was told I could use the commercial line, is always best to stand by your team and not to pull the I am the manager not her. In general I always have pleasant service there maybe the manager can learn something from his team and service the customers. I will look for options in the future, maybe look for another location."
"ATM machines not working more than 2weeks. Very bad. Only one machine is woking on drive thru"
"My son needed his closing papers notarized which was 31 pages.. We were so lucky to have Sophia who knew exactly what to do. She put us at ease even going out of her way to locate a blue pen which was required by the title company. She gave us her number in case we need her in the future she is just a text away. Now i see why I have been with BOA for 30 years."
"I utilize this banking location. Just as all the other reviews state, for years, this location has been under staffed. Bank Of American is not concerned about effective customer service. Very few tellers and the drive thru hours are never dependable. I have empathy for the few tellers that actually work there. Additionally, while in the lobby, I have often witnessed that Spanish was the primary language, written on signage and through audio playing on the lobby's media monitor. Bank Of Mexico is a more appropriate business name. This location's community is very diverse. People from many countries, around the globe, live nearby. The primary spoken language is English."
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