Bank of America (with Drive-thru ATM)
11050 U.S. 380, Cross Roads, Texas 76227
About the Bank of America (with Drive-thru ATM)
Bank of America is a well-known financial institution located at 11050 U.S. 380 in Cross Roads, Texas. This branch offers a convenient drive-thru ATM for customers who prefer to do their banking transactions without leaving the comfort of their vehicle. As a trusted bank with a strong presence in the United States, Bank of America provides a wide range of financial services to meet the needs of individuals and businesses alike. Whether you need to deposit a check, withdraw cash, or speak with a financial advisor, the friendly staff at this branch is ready to assist you with all your banking needs.
Photos of Bank of America (with Drive-thru ATM)
11050 US-380, Cross Roads, TX 76227, United States
Opening hours of Bank of America (with Drive-thru ATM)
Monday:
10:00 - 16:00
Tuesday:
10:00 - 16:00
Wednesday:
10:00 - 16:00
Thursday:
10:00 - 16:00
Friday:
10:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Bank of America (with Drive-thru ATM)
"If I could give zero stars I would , they try everything in the book to keep the customer from speaking with a human, finally got to talk to the lady in charge that day ( I wish i had her name), she was abrupt, tried to rush me through ( I had problem depositing a check ), never solved the problem, I drove to the BA Frisco location and Josh took the extra time to get the check deposited correctly, never again with BA Cross Roads"
"Had visit to this branch recently. Inside ambience have been great as looks newly developed. Staff and cashier Behrad have been patience, polite and helpful thought out for providing great service."
"Just left here from a scheduled appointment attempting to get a document notarized after getting off work early to do so. The document required two witnesses and so the bank associate told me to go to the library because everyone was with clients. Now, how long does it take to step away and sign a document?!!!! Then also told me that the next time I can always bring my own witnesses! Are you serious?! Why would I do that when you all have an office full of workers? Makes entirely no sense!"
"I recently had the opportunity to visit the Bank of America branch located at Crossroads, and I must say that my experience was much better than expected. Initially, I was skeptical due to the negative reviews I had come across online, but I decided to give it a chance anyway. To my delight, I was pleasantly surprised by the fast and friendly service I received. One of the key factors that contributed to my positive experience was the availability of online transactions. Bank of America has a robust digital platform that allows customers to carry out a wide range of transactions conveniently from the comfort of their own homes. I found this to be incredibly useful, as it saved me a lot of time and hassle. I was able to complete most of my banking tasks online without the need to visit the physical branch. However, if you do find yourself needing to visit the Bank of America Crossroads location, I highly recommend making an appointment beforehand. This will ensure that you receive prompt attention and won't have to wait in long queues. The staff at the branch were efficient and accommodating, but it's always better to be prepared and have an appointment scheduled. Upon arrival, I was greeted by friendly and knowledgeable bank representatives who were ready to assist me with any questions or concerns I had. They were patient and took the time to explain various services and products. I appreciated their professionalism and willingness to go the extra mile to ensure my banking needs were met. After interacting with the staff, I realized that many of the negative reviews I had read online were likely the result of customers not utilizing the digital services or failing to make an appointment. It's crucial to take advantage of the technology and conveniences offered by Bank of America to have a smooth banking experience. Overall, my visit to the Bank of America Crossroads branch was a pleasant surprise. The fast and friendly service I received, coupled with the availability of online transactions, left me with a positive impression. I would recommend utilizing their digital services as much as possible, but if you do need to visit the branch, remember to schedule an appointment for a hassle-free experience. Don't let the negative reviews deter you from giving them a chance—they might just exceed your expectations, as they did mine."
"The lady at the front desk was quick to interrupt the guy helpings us to make a payment. When we asked if we could get a statement next week showing it was paid off she was rude and instead of seeing what she could do to help, she quickly dismissed us and said we were out of luck. I’ve been in banking a long time and a little customer service goes a long way."
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