Wells Fargo Bank

"where is the zero star option??????? 35 minutes waiting in line, 3 people ahead of me and no one there to help, the managers just waltz around the lobby trying the best to NOT help their customers."

"They had a line of 6 people onside ( 2cars outside) and only two working it. It doesn't matter if you have an appointment, they will accept walk-ins even though online it says "make an appointment". They had one banker working. There was already 4 people sitting down waiting to be seen by a banker. Point is they are VERY understaffed. They expect you to sit and wait for over 45min. Just find a different bank people. Not worth the wait."

"If you are planning any business at this branch that requires sitting with a banker , I highly recommend “Sylvia” she was very helpful and efficient. It was close the 5 and we were told that likely we would need to schedule and appointment, however; Sylvia just walked up to us and said she would help us! AWESOME!"

"I was very disappointed with the customer service on Saturday. I was dealing with a cashier's check verification. They refused to even talking to someone on the phone from their own company. The representative on the phone told me it was something that it would have taken less than 3 minutes. They finally agreed to take my information and have the information for me today. I am calling the bank and they don't even answer the phones. I typically don't complain because I also work in customer service, but this is very disappointing. I respectfully disagree with their customer service. The only reason I put one star, because it doesn't allow me to leave it at zero."

"Horrible wait limit for only 4 ppl in lobby in front of me got me 45mins waiting time. The place is small & looks old needs a huge update. The employees have no motivation compared to other banks. This place lacks so much Don't believe me come see for yourself. I'm not from the area was hoping to go in as normal and get out in 15mins Wow! ridiculous. I'd add pictures but don't want to look suspicious."